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Non delivery of Order despite advance payment made

This is a discussion on Non delivery of Order despite advance payment made within the Others forums, part of the Consumer Forums category; Non delivery of order I have placed an Order no.900070681 for Samsung mobile on 25.07.2010. I have made the advance ...

     
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Old 08-24-2010, 10:02 PM
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Join Date: Aug 2010
Location: Noida
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Default Non delivery of Order despite advance payment made
Non delivery of order
I have placed an Order no.900070681 for Samsung mobile on 25.07.2010. I have made the advance payment of the cost Rs.4999/- through mcheck (one of the modes of payment mentioned). I was assured that the delivery of the product will be made within 8-10 days. However even after a lapse of one month I have nor received the item till now. I have lodged a complaint no.60113567 with HS 18 ON 6.08.2010 but there is no follow up from their side. Almost daily I am taking up with them on their Toll free no.1800-1800-918, but every time I am told to wait for another 24-36-72 hours. I have already conveyed to them that either they should deliver the item or refund my payment, but they are dragging on the matter on some pretext or other. Kindly take note of it and help me in getting my complaint redressed.

Sanjeev Kumar Jha
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