SIR I BOUGHT A SONY VAIO NOTE BOOK VPCEA25FG FROM KANPUR (UP) .ON 15JULY2010 ,IT GOT ITS FIRST PROBLEM RELATED TO HARDWARE THAT WAS SORTED OUT IN 2 DAYS THAT WAS MINO PROBLEM NOW AGAIN IT HAS GOT NEW PROBLEM LIKE ITS TOUCHPAD DOESNT WORK IT HEAT TO LARGE EXTENT AND ONE OF ITS USB GOT UNSERVICEABLE NOW ALREADY THEY HAVE TAKEN 2 WEEKS AND THEY ARE ASKING FOR 1 MORE WEEK THEY ARE JUST MAKING FUN OF MY PATIENCE ITS JOB CARD NO. IS PSC7282 ON 16Aug2010 PLEASE TAKE ACTION AGAINST THEM

THANKFUL TO YOU

Originally Posted by RAJESH KUMAR DHADWAL

SIR I BOUGHT A SONY VAIO NOTE BOOK VPCEA25FG FROM KANPUR (UP) .ON 15JULY2010 ,IT GOT ITS FIRST PROBLEM RELATED TO HARDWARE THAT WAS SORTED OUT IN 2 DAYS THAT WAS MINO PROBLEM NOW AGAIN IT HAS GOT NEW PROBLEM LIKE ITS TOUCHPAD DOESNT WORK IT HEAT TO LARGE EXTENT AND ONE OF ITS USB GOT UNSERVICEABLE NOW ALREADY THEY HAVE TAKEN 2 WEEKS AND THEY ARE ASKING FOR 1 MORE WEEK THEY ARE JUST MAKING FUN OF MY PATIENCE ITS JOB CARD NO. IS PSC7282 ON 16Aug2010 PLEASE TAKE ACTION AGAINST THEM

THANKFUL TO YOU

Dear Sir,

Regret the inconvenience caused to you. Please be assured that Sony India tries to help customer in the most quick and satisfactory manner. The delay in service must have been caused because of a genuine situation. You can follow up with the exact status of your complaint at our helpline 1800-103-7799.

Regards,
Sony India Team