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Regarding account balance deduction automatically on Reliance Prepaid mobile number

This is a discussion on Regarding account balance deduction automatically on Reliance Prepaid mobile number within the Others forums, part of the Consumer Forums category; Hi, I am a reliance user. I got fed up by balance deduction automatically in each 4-5 days. When I ...

  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Angry Regarding account balance deduction automatically on Reliance Prepaid mobile number

    Hi, I am a reliance user.
    I got fed up by balance deduction automatically in each 4-5 days.
    When I call customer care they say that "You have used R-world" or activated something . bla bla bla....
    But I only use this number for Reliance-Reliance free calling( With 799 data plan).
    Every time when I call Customer care I say them to block my all serverices except calling.
    But They dont do and say you used that service and I never use any service or reply their messages.

    What should I do as I got fed-up calling customer care again and again.
    Please provide some solution.

    Thanks,
    Harish

  2. #2
    Senior Member
    Join Date
    Feb 2012
    Location
    Mumbai
    Posts
    1,663

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    Quote Originally Posted by harishbhushan View Post
    Hi, I am a reliance user.
    I got fed up by balance deduction automatically in each 4-5 days.
    When I call customer care they say that "You have used R-world" or activated something . bla bla bla....
    But I only use this number for Reliance-Reliance free calling( With 799 data plan).
    Every time when I call Customer care I say them to block my all serverices except calling.
    But They dont do and say you used that service and I never use any service or reply their messages.

    What should I do as I got fed-up calling customer care again and again.
    Please provide some solution.

    Thanks,
    Harish
    Dear Customer,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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