respected sir,
i have called reliance customer care to know about net(gprs) plans
on 18 aug.their executive Mr. Rahul told me that there is a plan for 15 days
of Rs. 51. He told me to flexi recharge for this service.after this i have done recharge at my mobile no. 09528552776.after the recharge no service had activated on my no. so i recall the customer care. This time another executive Mr. Amit told me To take some time to activate this service. After 5 hours i call again reliance but there was no responsable answer this time also.
He also suggest me to wait for some time for service activation. after appx 24 hours i again call reliance now they told me that their is another plan against Rs. 51 & he told me that i have done this wrong way.I was need to send a sms for this plan and he transferred my call to his senior officer Mr. Gopal. He told me there is no way for ur money refund or plan convert while he told me that Rs 51 flexi Recharge was for validity recharge & he said sorry against the mistake of his executive & he said to take an action against him.
Now my Rs. 51 was wasted. So plz tell me what to do????
With regards,
Customer
Rajan Gupta
Mob. no.09528552776 ,
09015354868,




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