i recharged my account with rupees 100 on 21st of october 2011.The company charged me 93 rupees stating that i have downloaded a game.I called the Customer Care several times stating the problem bt they were talking to me rudely and after that again they are charging 1rupess in several hours for data usage. The company has also blocked my mobile number. Despite several complains in the company to senior manager no action was taken.I already have my internet packs and sms pack activated bt inspite of having it my balance is reducing.Customer Care executive of the UP East section do not help the customers and abuse the customers and give a negative reply.This is a very serious issue and its not only for me but other customers are also facing problems.
Kindly help
Vivek Karan