Hi
I am consumer of TATA INDICOM PROTON PLUS data card. Last 8days I am not getting the band width of the same card. I complain there call center on Aug19,2010. They are committed me to send there engineer. But till date I had not received any kind service from TATA Indicom. I had follow up lot of time. I send them mail also Nodal Desk. But they are not agree to response.

My connection details in below:
Your Tata Indicom No : 09230510857
Account Number : 935735862
Your Tariff Plan : HNI HSIA USB 750 MB plan

It is not a problem of area wise , and particular system. This problem is showing in anywhere and any system.

I am really upset and losing my business. Now I like to withdraw that data card. But now they are not agree to return back my total billing amount.

Kindly take care this problem.

Thanks
Asitava

Originally Posted by Asit

Hi
I am consumer of TATA INDICOM PROTON PLUS data card. Last 8days I am not getting the band width of the same card. I complain there call center on Aug19,2010. They are committed me to send there engineer. But till date I had not received any kind service from TATA Indicom. I had follow up lot of time. I send them mail also Nodal Desk. But they are not agree to response.

My connection details in below:
Your Tata Indicom No : 09230510857
Account Number : 935735862
Your Tariff Plan : HNI HSIA USB 750 MB plan

It is not a problem of area wise , and particular system. This problem is showing in anywhere and any system.

I am really upset and losing my business. Now I like to withdraw that data card. But now they are not agree to return back my total billing amount.

Kindly take care this problem.

Thanks
Asitava

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Asit

Hi
I am consumer of TATA INDICOM PROTON PLUS data card. Last 8days I am not getting the band width of the same card. I complain there call center on Aug19,2010. They are committed me to send there engineer. But till date I had not received any kind service from TATA Indicom. I had follow up lot of time. I send them mail also Nodal Desk. But they are not agree to response.

My connection details in below:
Your Tata Indicom No : 09230510857
Account Number : 935735862
Your Tariff Plan : HNI HSIA USB 750 MB plan

It is not a problem of area wise , and particular system. This problem is showing in anywhere and any system.

I am really upset and losing my business. Now I like to withdraw that data card. But now they are not agree to return back my total billing amount.

Kindly take care this problem.

Thanks
Asitava

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that our team spoke to you through the registered complaint vide the docket number 232727413 and educated the resolution to you. Hope the information is clear and useful to you.

Should you require any further assistance please mail us at customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.