Ref No Date : 24-6-2011

To
The Officer
Customer Care
MICRO MAX MOBILE

Dear Sir ,
I AJAY KUMAR TAMRAKAR have purchase Micro Max Qube on 24- Jan 2011 from Mobile stores Jain Tower Russel chowk from the beginning it has charging problem it never shows full battery & discharge within one hour of continue talk
I have come to know from my friends and micro max company web site that QUBE-550 has good battery backup but from beginning my hand set get discharge very soon , Data Cable is not working properly , hanging problem , Auto on /off & on automatically with in 1min .

1st Compliant I have already changed charger cum data cable which is still not working properly, at that time have given my hand set for observation to N P Electronics Napier Town Jabalpur , same I have reported next day .
2nd Compliant , that time have again given my hand set for observation with same nature of problem to N P Electronics Napier Town Jabalpur they have return my hand set but , unable to give a accessories , at that time charger cum data cable is not in stock .
After that I have call to N P Electronics Napier Town Jabalpur for more than 15-30 times for charger cum data cable within 15-20 days they have same answer that “ Pls contact Tomorrow the Cable is in Transit “
3rd Complaint, At last on 9th of June 2011 they accept that charger cum data cable is in stock when I give false statement that I have to buy the Battery & data cable.
On 9-6-2011 evening I went to N P Electronic Napier Town Jabalpur to collect charger cum data cable, but unfortunately they have issued me JOB CARD No 2191808 Date 09-06-2011 with two complaint
1 Date Cable not connect 2 Hand Set Dead
On 11-06-2011 I went to service center to collect the hand set but I return back , on same day I call to 01144770000 by cell no 8959903769 and one of your representative also talks with Mr RANA , than on 15-6-2011 service center return the Hand set with the statement “ that you can charge the hand set but you can’t transfer Data through Data Cable , due to some problem at the same time they have changed my Battery

Very 1st time requested N P Electronic Napier Town Jabalpur to depositing my hand set for your deep observation, with battery & charger cum data cable

It is very clear that the hand set has few technical problems which is neither sort out by the Service center & using trial and Error with my hand set

At present after 5 days the problem of charging the hand set continue yesterday on 22 jun 2011 any how I have full charge the battery and after 25 min of talking it shows low battery “ SO POOR RESULT , BAD EXPERIENCE & WEST QUALITY I FIND IN MICROMAX WITH IN 5 MONTH “

You are requested to take it for the above observation and informed me with in 24 hr and
if it has any technical problem I will send the Hand set for Replacement

Thanking You


You’re truly



AJAY KUMAR TAMRAKAR
94258-64169 ,89599-03769

Enclosed : Xerox copy of the Bill

Ref No Date : 08-jan-2012

To
The Officer
Customer Care
MICRO MAX MOBILE

Dear Sir ,
I RAMNEEK ATWAL my father has purchased Micro Max Qube on 15 Feb 2011 from M.K Telecoms wz-26 Punjabi market,Vishnu garden new Delhi 110018 from the beginning it has many problems but major one is this charging problem it never shows full battery & discharge within one hour of continue talk
I have come to know from my friends and micro max company web site that QUBE-550 has good battery backup but from beginning my hand set get discharge very soon , Data Cable is not working properly , hanging problem , Auto on /off & on automatically with in 5-6min .

1st Compliant I have already changed charger cum data cable which is still not working properly, at that time have given my hand set for observation to M/S ABC telecommunications U22 , LCN ,Ramesh nagar metro station Delhi 110015
2nd Compliant , that time have again given my hand set for observation with same nature of problem to M/S ABC telecommunications U22 , LCN ,Ramesh nagar metro station Delhi 110015 they have return my hand set but soon i got same prob.
After that I have call to
their head office they said your handsets prints has been destroy and we are unable to repair
and i said or reply that it is still in warranty period so how can u say that
then they told that we dont make warranty of jeck prints
because it may happened by rough handling and then i request that sir i have lots of handsets i know how to operate the gadgets very well
3rd Complaint, again that charging prob and in fact i cant even connect my phone to PC
i get fed up with this phone please sir do something

It is very clear that the hand set has few technical problems which is neither sort out by the Service centre & using trial and Error with my hand set
now i think micromax is “ SO POOR COMPANY , BAD EXPERIENCE & WEST QUALITY I FIND IN MICROMAX WITH IN 5 MONTH “
they only used to adjust my phone's jeck and then give it back to me
and again i have to face same prob

You are requested to take it for the above observation and informed me with in 24 hr and
if it has any technical problem I will send the Hand set for Replacement:
Thanking You


You’re truly

RAMNEEK ATWAL
8802486306,28336222,9810552543,

Enclosed : Xerox copy of the Bill,given job sheets for your convince
and rest of the job sheet no. is
1. N030672-0711-93373
2. N030672-0711-62455.