To whom so ever it may concern,

I bought Micromax Q5 in March and had some problem with it since July. So I found out the service center and went there on 11th August, 2010 at 06:15 PM to repair my phone. It is located at Shop No31,Charmas Opp Hardy Complex,Mg Road, Secunderabad - 500003. I showed the phone was the only person left as the shop closes at 07:00 PM so the person opened the phone in front of me and took out the battery and SIM card but didn't take out the memory card and repaired it in front of me. I had a software missing in my phone so told him to install it so the person told me that will do that. All of sudden my colleague came and took out my memory card from the phone and told that will need it to do that. Then I had to wait for 15 mins for the repair to complete and then the person came and handed over my phone and went inside. I found out that my memory card was missing so told him about it. He said that it was given to me when took out the battery and SIM card. I argued with him that the other person came and took out in front of me but he told that it was his memory card. How can his memory card be in my phone and they just kept telling lies after lies and showed me the memory card of his phone which had his personal files. In the span of 15 mins, anyone can format/copy and upload files in a memory card. I had my personal banking details and photos which can be misused by them. I didn't except that this will happen with me and Micromax and hired such people who don't repair but steal. I asked for a bill for the service and was not given that. i even asked for their name but they denied to give it but the name of the manager there is Raju. It may be a small memory card but it values a lot to me and more over my data can be misused. I had to request to stop all my bank and credit cards transactions. I want this issue to be take up very seriously because this is a theft and will lead to hackening my bank and credit cards and misusing them.

I hope that this is the right place where I can get justice. Hoping for a positive result.

same happened with me
when i went their for my micromax q5 repair in faridabad
i want to say that this company sucks
bad customer service
all are thief
i was having many pics of mine friends and family in the memory card
MICROMAX is corrupt

Requested sir, i buy micromax mobile in Bigc that is at mehdipatnam, micromax model no:X215, after two months i got the problem i.e,. not charging my mobile,. i gone to micromax service centre that is at
shop no:10-3-144/1, first floor, opp. sarojini hospital, humayun nagar, mehdipatnam, hyderabad.
ph:040-66685777,
i told to him my problem i.e,. my mobile not charging,. he told me tomorrow come i will give you,. i said ok,.
next day i went to service centre with my receipt, he told it is not repaired problem , it is major problem i cant do that repair, i told to him i am not able to go the direct company , what ever the problem i able to tell to the service centre only, so you only do anything why because i have one year warranty,.
so, plzzzzzzzz tell me the procedure to repair my m obile or exachange my mobile,.
this is my contact number:9550636151.
i hope you help to me,.....

Hi

I want to complain about fraud service centre in pune hadapsar ./s Tech Telecome. J R Gupta. Shop No-k.116,mega centre Pune Solapur Road, Hadapsar. Pune. I am giving you the address so that you can be ware.

I had a problem with the touch pad of my micromax cell. When i went to this service centre i found that to every customer who is coming they were telling that its due to your personal damage and it will not be covered under warrenty. They told the same to me. I fought with them and went to the shop from where i bought the cell phone . That person told that its all politics here in pune . He called the serice centre and told him to take the phone as the touch pad is under warrenty of 1 yr. When i went to him again, he took my cell, but told me to come after a week. when i went after a week he told me to cme next day like this he made me roam for 3 days and after that he replaced the touchpad with some old touchpad which was not working.I called the customer care but there was no good response from them. So in all MICOMAX SERVICE CENTRE AT HADAPSAR ARE FRAUD and as the COMPANY DOESNT TAKE ANY ACTION ON THEN THE COMPANY DOESNT SEEM TO CARE ABOUT THE CUSTOMERS AND IS A FAUD. WORST SERVICE I HAVE EVERY GOT. WILL NEVER BUY MICROMAX PHONE AGAIN IN LIFE.

i want to buy micromax gravity mobile. Is it working fine or are there any problems with this model.

and

If possible can you let me know different kind of models of micromax having FM, dual SIM capability, 4GB expandable memory, Querty keypad, good sound, net browsing facility and if possible camera with 2MP or more than that in the range below 4000/- Rs.