I had purchased a Q3 micromax on 06/07/10. Now I am facing various problem and annoyed with the poor service of customer care. Battery is not working despite changing it twice. Incoming voice is too low. I don't have alternate mobile and all the number is saved in the set. I unable to get those the number since it is switched off.
I went to service centre thrice and surprised to get poor service. I will be happy to get a call from micromax if they really think about their reputaion & customer.

From,
Ashis Maity
P h -09836454555

I buy my mobile q5 at 24.04.2010 . My mobile now in warranty period but the problem of track ball is face to me. When i reported to sevice centre at jhansi (up)the staff missbehavior with me and also paid the paiment of the track ball whenever the mobile in warranty period my contact no is 09795457796

I had purchased a Micro max Q3 Mobile Set (IMEI No.910001158567005 & 910001158567004) from Salem, Tamilnadu on Dated 10.05.2010. Accordingly the set has started to give trouble i.e. low incoming voice & out going voice etc., Accordingly i had approached area authorized servicing dealer as per list published in Micromax Site (Allied Electronics, Salem Tamilnadu). As per the direction of the Servicing Centre I had deposited my defective Hand Set to M/S Allied Electronics for repairing on dated 07.08.2010 (Job Order No.2622, Dated 07.08.2010). But more than 01 month period passed i did not received my hand set after rectifying so far even i repeated request has been made by me. More over they stated that my set has been sent to head office noida for repair.

Such type of negligence is putting me in pressure and my day to day routine work adversely affected.Further the company may be provided to me a new hand set on replacement instead of my defective set. In this regard i am willing to pay variation amount also for Micromax Q6 Model.

regards, R.V.RAJAN (Salem, Tamilnadu)
cell : 09003722013 & 09543725207

Micromax Q7 was purchased on 14.7.2010 and after week the handset was off i have given the set to service centre in kolkata name technique srevice till now they have not given me my set kolkata service centre people thieves not answerig call i request mr akshay kumar and mrs twinkle khanna not to endorse micromax mobile .

hi iam ANIL KUMAR from ANANTAPUR ,ANDHRAPRADESH 515001
MY HAND SET MODEL IS Q5 IN THIS SOFTWAER PROBLEM WAS CAME
BUT IN THIS TOWN THE CUSTUMER SERVICE CENTRE OWNER DOES NOT RESPOND TO MY
PROBLEM HE NOT CORRECT MAN IN THAT SERVICE CENTER PLEASE SOLVE MY PROBLEM
CONTACT 9951751717 9052032129

Originally Posted by Unregistered

Micromax Q7 was purchased on 14.7.2010 and after week the handset was off i have given the set to service centre in kolkata name technique srevice till now they have not given me my set kolkata service centre people thieves not answerig call i request mr akshay kumar and mrs twinkle khanna not to endorse micromax mobile .

I do agree with your views!I also had purchased a handset ModelX360,IMEI No:910058900916476, on 4/9/2010, from Krishna Comminunication ,Howrah-711112.I had faced Networking problem,sent complaint to company's website.On their advice I had handed over my handset to M/S.Baisakhi Infocom-Andul,Howrah on 9/9/10,vide receipt no:982.Tll date I am waiting for the fault to be corrected.
May I request the viewers of this forum not to buy MicroMax Mobile from now on as they have a very poor service.
Prosenjit Chatterjee

hi, i am susheel kumar from karnal, haryana132001, my compl. no. 7349,
MY HAND SET MODEL IS Q5C IN THIS keypad light not working & hang PROBLEM WAS CAME
BUT IN THIS TOWN THE CUSTUMER SERVICE CENTRE OWNER DOES NOT RESPOND.
he said me "" this softwear not comeing here"
my problem not solve.

to
DELHI ZONAL HEAD
MICROMAX.

THIS MAIL IS CONTINUATION OF MY EARLIER MAIL REGARDING MY NEWLY BOUGHT GC-400 HAND SET.
I AM MANAGING WITH GREAT DIFFICULTY SINCE LAST 1 MONTH WITHOUT THE HANDSET EVEN AFTER PAYING FULL COST OF THE SET.INO ONE IS THEIR IN DELHI TO LISTEN TO CUSTOMER AND I CANNOT BE PUNISHED TO TRAVEL FROM DELHI TYO GURGAON FOR JUSSTT GEETTING THE VALUE OF MONEY.

KINDLY ARRANGE SOME CALL BACK FROM YOUR DELHI BASED EXECUTIVES TO SOLVE MY PROBLEM.
THANKING YOU

DR PUNIT KUMAR JAIN

drpkj1974@redifffmail.com

Hi This is Jude Sushanth from Andhra Pradesh, to my knowledge the handset i.e Micromax Q5 is good compared to Nokia the thing is that i have some minor problem with my handset i.e. The hear phone Socket is not reconizing while inserting and taking out can u give me the suggestion how to meet your service center and get the problem solved.
Kindly do the needful as soon as possible.

I have purchased a Micromax bling phone in the month of Aug 2010, as it fell down and its display had broken it is with Allied Electronics, salem Vide job card No - 3520, they say are not recieving the spares from the company. Kindly help me , if not guide me to better option.




Joby John,
mob- 09894443650, salem, Tamil nadu..

I gave my Q5 to service center in Kalyan-Maharashtra and no one attending phone whole day nor no one calling fro center to tell if my mobile is ready. My Job Card no. is 620858 dated 16/09/2010.

Mobile no. of center as per I am informed is 99768115422 & 9004698234.

Hi All,
This mail is to inform you that my Micromax Q7 phone is under Warrenty which is purchase on 07/08/2010 has been given to your service center
Technique Services (West Bengal)
Contact Person Name : Tarun Parekh
84-A Central Avenue Kolkata
Kolkata
West Bengal
Pin Code. : 700012
Phone No. : 9830335150-3340071827

having Job Order No. 3249 submitted on 08/10/2010 having problem with Track Ball, Auto on/Off, Charging Plug detect USB mode,Hang & Network Problem and Redline on Comera left Side, My IMEI No. is 910058102472757 & 65.

But i visited yestarday to collect my phone than there is not repaird yet. and when i call to these no. than no one pick the phone, you can try.Now, tell me when my phone has been repaired, I listen, at your service center that delivery of phone can take minimum 3 month,Is this service provided by Micromax?
So, Please provide me the another Supplimentory phone for using till my phone has to be repaired as immediate basis and confirm me ASAP.

Thanks,

Regards,
Barun Jha
9804906065

I have purchased a micromax mobile in Sept. 2010, I have been cheated by a seller,shoap name mobile store, Razabazar,patna who sold micromax Q5. with
a unfilled guarantee card . This mobile is not charging with the provided charger.
The shopkeeper now refused to fill the guarantee card and misguided me not to
go servicing centre because 200 rs servicing charge needs to be deposited to
take the service besides problem in visiting servicing centre.To avoid extra expenditure and harassment in going to servicing centre he directed me to go the near by mobile repairer who rapirs the
the mobile 40 to 50 rs who cheatd 60 rs from me witout solving the problem.
Now the mobile seller started saying your guarantee no longer stands , because you have taken service of unautharised person,go and throw the mobile handset
in dustbin .I am a schoolgoing boy of class 9 .I have no money to buy new one.I can`t tell the problem to my guardian because I did mistake in not taking prior consent.

My guardin is using nokia brand and motorola brand of mobile which is working problemfree for last 4-5yrs.
Infact micromax mobile handset is worth throwing in dustbin.cheating done mounts
to cheating by miromax by selling cheaper quality mobile handset to poor consumer.

I'd bought micromax q7 in august and its dead in september. Then i gave it to Allied electronics, salem, an authorised service centre, job card no 3616. They had returned my mobile in november after 45 days with same dead condition and asked me to throw mobile in dustbin. Micromax is a humbug bogus and ridiculous company who can cheat our customers. Dont buy it. Dont trust allied electronics.

sir i hv micromax q7..i purchased it few months ago..my phone screen got damaged wid a slight crack in it..its under warranty but the service centre executives are not responding properly for it and making out ways to fool dat it cracked due to my fault..the personnel handling is very poor..the service centre branch in old faridabad viz name SHIV TELECOM..
kindly respond to my complaint i ll b grateful to u..
tahanking you
vinay yadav
mob no.9999927793

I feel very bad on my choice because i brought micromax Q7 mobile last month from calicut, kerala state. after the 4 Days use it just fell down the screen had been brocken atonce (I m using nokia brand mobile phones since 2000, frankly in my openion the quality of screen of Micromax Q7 too poor). i tried to get new one through my purchased outlet, but the result was very bad. How can i get a new screen/case please be reply or send me your Kerala's/Calicut's Micromax's service centre address and phone number OR Chennai Micromax's service centre address and phone number at the earliest time possible. My email id is nishanth120@gmail.com

Hi Sir i m doing job in IDEA company at Nanded ( MH ) I Bought micromax Q5fb on 15of jan 2011 upto 15days nimbuzz has workd but facebook isn.t work from the date of bought and nimbuzz till now not working it saying network is off, like that but were network is on because i m using other applications or opera, when i went to customer care in my city ( Nanded )(Maharashtra) he said we can't do anything its problem of nimbuzz and faceboook contact them but i m saying that how is their problem and when i said him please reinstall the software of micromax in my mobile he saying again that it is not done we have to send the mobile to company but i think ( itna ghatiya service micromax degi bolke maine expect nahi kiya aur itne jaldi kharab hoga bolke pata rehta tha to kasam se kabhi my ye mobile nahi leta tha) pls help me my num is 9623222230,8055042611 and my Email ID is rajender2032@gmail.com.

hi this is siddharth singh kushwah from indore mp . i have bought micromax anniversary ediotion phone xII i anniversary series . on december 2010 . within in 1 month the phone looses its display and i have given it to the service centre on 4 jan 2011. they first told me to come and get it in 7 days and extended more 7 days even i had a word with their customer care they told me that in january end it will be fixed and till now the service centre is telling me to come after 7 days . this is causing serious inconvienence and i m very much helpless . please help me on 09893052930 or siddharth61432@gmail.com

POOR SERVICE AFTER SALES
IN MICROMAX MOBILE
Sir,I am Rajasekaran.MNo 9965791016. I PURCHASED GC360 IN DECEMBER 2010. BUT NOT WORKING PROPERLY. I gave my micromax GC360 for display and Board complaint to Vishnu Agency Dharmapuri Tamilnadu, authorized Micromax service centre last 24 Jan 2011[/B]. Yet it is not returned for me and no reply from them . They told that Micromax company has scarecity in spares. so we can't do anything . How can i get? Or may I go for consumer court?

[QUOTE=rssanjayk;57528]POOR SERVICE AFTER SALES
IN MICROMAX MOBILE
Sir,I am Rajasekaran.MNo 9965791016. I PURCHASED GC360 IN DECEMBER 2010. BUT NOT WORKING PROPERLY. I gave my micromax GC360 for display and Board complaint to Vishnu Agency Dharmapuri Tamilnadu, authorized Micromax service centre last 24 Jan 2011[/B]. Yet it is not returned for me and no reply from them . They told that Micromax company has scarecity in spares. so we can't do anything . How can i get? Or may I go for consumer court?

mY ID : rssanjayk@gmail.com

Respected Sir/Madam,
This is Himanta.K from Anantapur, AndhraPradesh. I had bought Microamx H360 last August 2010 from Sri Vasavi Stores, Chennai. They had given a mobile which doesnt work with many of its basic features in it like opening of inbox and deletion of the read messages and many as such...They took the mobile for repair and promised to get back after repair but looks to me like they have completely forgotten about it as they dnt respond to my calls when called. I have spent my hard earned money on that hope they cnt fly with that...With high on this forum i am registering my complaint.Please Do the needfull.
The service center to whom i gave them is at this address...

add: bharathi mobile shoppe,
s.no.2 chandrapriya towers,
beside railway station.
anantapur-515001. tel.no.08554-240019.

which is now forwarded to Mr. Muthu (Mb no.9944595910) the All service Centers incharge...He says that they cant replace also as well as they cnt repair it...to that they added they are not responsible at all..

Please get into this matter as i have spent 7k bucks on it.

with regards
Himanta.K
09573118229

we r sorry to say your service in bhopal very poor ..my mobile is in warranty but when i go to your service center situated in mansarovar complex they said your mobile track ball ic is damge its not under coverge of warranty..they charged it & my display not working properly& fm not working again i reach same center they reply scru is loose who is responsible for that,my problem not solved till date..this is about my story but other costomer also have suffer from same problem on same day i saw ..this is very poor .. i will go to consumer forum with requierd documents after reply of your service center.

i had given to my mobile to your service centre X-zone ,manimazara, chandigarh, on 8th of april 2011,job sheet no- 1706576,
still i not get my set or any stasfactory answer from your service division,
i had complain no MMX1504116569,
pls do needfull,

Ravindra Semwal
9216192444,
micromax mobile X600
purchasing date : 14/03/2011

I bought Micromax X600 mobile b4 6 months.now i am facing the touch problem in my set.
I went to the Sri Mobiles authorised center in Nagercoil,TamilNadu.Although it is guarntee period there are asking 1400 rs to rectify the problem.They are not responding to my request.The service is very poor in this center kindly take the needed step.

I Mr. Nishank Shah took the micromax Q50 having IMEI NO. 910549002290422 on 24/01/2011 from Anupam Store in Anupam shopping mall borivali west. I started using it from March 2011 and within 10-20 days I found out that charger is not getting connected so I gave the mobile for repairing in micromax service centre in Thakkar Mall Borivali and it was being repaired. But again after 10 days the same problem has appeared and when I took the mobile in service center which is in Thakkar Mall Borivali West they are now telling that it will not be repaired. So what should I do.
Pls revert me as early as possible or replace the mobile.

Nishank Shah