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Complaint against NOKIA service centre

This is a discussion on Complaint against NOKIA service centre within the Mobile Handsets forums, part of the Telecom category; I have NOKIA 5233 handset, which is not working properly. When I take it to the buyer he told me ...

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    1

    Default Complaint against NOKIA service centre

    I have NOKIA 5233 handset, which is not working properly. When I take it to the buyer he told me take it to the NOKIA service centre. After some repair engineer of NOKIA service centre told me now it is OK. But after few days it gives me trouble again. Then I again visit to NOKIA service centre they are not dealing with me properly. They said now we are not able to do anything. Sir, please registered my complaint against NOKIA. Only three months back I had purchase this set. Please help me in this matter.
    Thanks.

    Jitendra

  2. #2
    Unregistered
    Guest

    Default

    Write a formal professional letter listings the defects of the handset to the following address

    Nokia India Head Office:

    Nokia India Pvt. Ltd.
    SP Infocity,
    Industrial Plot no. 243
    Udyog Vihar, Phase 1,
    Dundahera, Gurgaon,
    Haryana -122016.
    India
    Tel. +91 124 4833000

    Specifically inform them that the handset is in warranty, hence it is binding on Nokia to provide a replacement

    Quote Originally Posted by Jitendranfch View Post
    I have NOKIA 5233 handset, which is not working properly. When I take it to the buyer he told me take it to the NOKIA service centre. After some repair engineer of NOKIA service centre told me now it is OK. But after few days it gives me trouble again. Then I again visit to NOKIA service centre they are not dealing with me properly. They said now we are not able to do anything. Sir, please registered my complaint against NOKIA. Only three months back I had purchase this set. Please help me in this matter.
    Thanks.

    Jitendra

  3. #3
    MOHIT JAIN
    Guest

    Default Urgent

    Dear Sir,

    My name is MOHIT JAIN & currently i use nokia C 6 - 00 (357901042807758) but it get more problamatic because of various problems(CHAGING,BATTERY BACK UP etc) i lived in PATNA city n i gave that cell for solution at nearest NOKIA CARE at least & he cant repair it he always told me we send it to company & he take my mobile at least 30 day at every time but it cant repair.My cell is in warrantee period i cant satisfied to ur service..
    so i request u to give me its proper solution or i will find another way for my satisfaction...i am totally fread up

    JOB SHEET NO :- 541
    DATE :- 24/10/11
    UR NOKIA CARE ADDRESS:- NOKIA CARE,BELOW PANJAB &SIND BANK,FRASER ROAD,PATNA-800001

    MOHIT JAIN
    09835417311

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