Complaints about"SpiceServiceCenter,West Rohtas Ngr. BabarpurRoad, Shahdara, Delhi-32

Sir,
I purchaged a Spice Mobile Phone (Model QT-60) from M/s Sai Electronics, shop no.28, Pocket B&E, DDA Market, Dilslhad Garden, Dehi-95. on dated 5.06.10. Within a week fault arises in the phone, it's Headset icon permanently stay over the screen and is not able to disapear and hence its speaker was not functioning. I approached to the shop, fromwhere i purchaged it, but the shop owner gave the address of Spice authorized service centre at West Rohtas Nagar, Babarpur Road, Shadara, Delhi and told me to approach there for the fault removal. On getting the suitable time, I gave my Handset to the said service centre on dated 20.06.10. vide Jobsheet no.1314, book no. 27 to Mr. Himanshu (contect no.9953075309), but still its possition is not clear. No one pickup the phone even the bell rings. I personally visited the service centre several times, but all is vain, not getting setisfactory reply or my handset back, even Mr. Himansu never availabel at the shop and whoever available at the shop has no answer about whereabout of Mr. Himansu who is only responsible man, as per reply of co-workers works at the service centre. I bring this to your kind notice, please help me in getting my phone beck to me and if it is not repairable refund me the new one, I do hope that my request would be considered favourably. Kindly reply me suitably at "sssharmacpcb@sify.com"

S.S.SHARMA (9868271161)
scientist
Central Pollution Control Board
"PARIVESH BHAWAN"
East Arjun Nagar, Shahdara,
DELHI-32.