I visited Univercell Mobile shop Pattom, Trivandrum, Kerala for purchase of a mobile on 5.6.2010. While making payment by Cr.Card my Credit Card was noted down on the bill and carbon copy, which is not desirable as per credit card admn. I enquired to the executive but replied that this was a system in Univercell.

Also, according to sales executive, in order to accept credit card they will have to verify my identity which was avoided on good faith as a good gesture.

The above conditions at Univercell for accepting Credit Card seemed to be quite new and strange for me which no other Establishments raised so far while using card for decades.
Moreover, I wont stand for a identity verification each time I use the card, which is quite embarrassing. Rather I will have to throw away the Card.

Besides, on my specific query on Battery specification of Sony Ercson S312 Mobile purchased by me, the executive wrongly told me as 1000 mAh. But on thorough verification at home, actual was found to be 930 mAh only - out of ignorance on the patr of executive or deliberate misleading ?

This matter was complained to Univercell by e-mail to 1.feedback@univercell.in, 2.support@univercell.in, 3. corporate@univercell.in and 4.info@univercell.in on 26.06.2010 followed by a reminder on 29.06.2010.

Pitiful that this so called leading Mobile shop establishment seems to be silent on the matter. Since in involved CR.Card No, the matter is very serios and I propose to take up the matter with apprpriate forums.

Matter of concern for all consumers and public.

B.Rajasekkaran,Trivandrum