Respected Sir,

My name is Sumesh Danidharia. I bought a Sony Ericsson's xperia x10i on 16/06/2010

IMEI NO:35941903085874

S/N:CB511GU5LX

from Riddhi siddhi communications, Jamnagar, Gujarat. It is a authorized dealer. On 25/06/2010 my phone stopped working. It got switched off while browsing web and never got on since then and doesn't show charging.
I shifted permanently to Jaipur on 22/06 so I went to authorised service center in Jaipur which is RT Outsourcing.
They kept my handset for 3 days and said that it will get replaced only from Jamnagar which is 20 hours journey from here.

Today on 03/07/2010 I went to them and they said that they cannot get my handset replaced but can only replace its PCB.

Work order no : SE31001214365

As I am a privilege Sony Ericsson's customer and buying a 31,000 Rs handset and getting it opened just after 15 days is not right. I want a full handset replacement. As my handset has India wide warranty and is with bill and box and within warranty. I know the procedures and rules.

Please see to this matter and get my whole handset replaced ASAP otherwise I am Bound to take any and all legal actions against Sony Ericsson.

Thanking You,

Sumesh Danidharia,
cell no : +917742920515
Email : sumeshsumesh@gmail.com

Respected sir,
I have purchased a mobile of spice mobile
model no.-D-88 n
imei no-353480021081713
from the hotspot situated at central town jalandhar
retil invoice no.-277/32
serial no-1573
date-29-10-2009
there is a fault in mobile.the mobile is hanged while working after then keypad stop working. i deposited it for repair while the set is in good conditiopn .They repair it but after 2 days they commit.but still there is problem in keypad (back key) and handset is hanged while working andthe condition of handset is not satisfactory.I send it back for repair they promise to sent it to company but they personally use the handset for7-8 days and return after i call him for knowing the status saying that it is ok.But there is still problem in keypad.I am mentally embrassed by his behaviour.Iwant my handset replaced.
thank you,
contact no.-9877153803