I Lokesh and I have purchase a handset (micromax X-360) with invoice number DL/1166/00001/8587 from essar Telecom retail ltd. shop no-35, pitampura Delhi-10034 on 14 July 2010 but after 13 days hand free is not working then I reached your authorized service center which is Telecom System 84 avtar enclave paschim vihar dlehi-110063 on 7 aug 2010 they loged a complaint against it and executive incharge committed me that they will return it to me on 14 aug 2010 but still they are not responding and also call tried on 01145597092,9873645434 but they not picking the call . My Job Order Number is (TLIMMX-1900) kindly advice me what should I do. Kindly check & revert.



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