Dear Sir/Madam

I am an unfortunate and a poor user of Micromax Mobile phone who is being harassed by your service center at Patel Nagar in New Delhi, India.

I will request you to please help me.

"I have purchased one Micromax Q3 on th 14 Feb 2010 from Arun Electronix & Electricals, Karampura, Delhi .

all my friends were insisting that I should go for a NOKIA or any other brand if I am spending that much but still I trusted Micromax and invested in that. But after the painful experience, I think they were right. Even they have the right to tease me and they do.

My handset started giving pronlems like
-Hanging after few mintues
-Auto disconnect call and auto switched off while communicating.
-I needed to remove the battery first, for re starting the phone.

I deposited the handset in your service center I.P Electronix. situated at Patel Nagar, New delhi on 20/May/2010 vide Customer Job Card no 189399.
I was shocked, when the executive in the service center told me that there is a Motherboard problem and it will take more than 12 days and they were not able to tell me the maximum days,
when i asked its not fair, what will i do for the next 12 days ?
Answer given by the executive, buy new phone, you should have think before buying the Micromax.
And their behaviour was too rude..... Hannn Bhiya Kya baat hai, Hamare bus main kuchh nahi hai jo karna hai kar lo.
I am in a fix since after 13 days of depositing the handset, and sill there is no response .

I had to buy used phone in between. And still my another sim card is not in use because i have not enough mony to by another phone.

I will request you to immediately look into the matter

waiting for reply
Manoj Vashisth

09716115626