I had purchased a micromax mobile Q5 fb vide bill no.315 dt.10.03.2010 from M/s Naveen Trading Co.153,MCD, market, Karol bagh, New delhi. After some time it hands free is not working properly. I submit it at M/s I P electronics, Guru Arjun Nagar,New Delhi on 29.5.2010. They given me a customer job Card no.186640 said to collect the new one after one week I went to the service center to collect the same they said to come after one week again. I visit to I.P. electronics many times but everytime they told me to come next week. And whenever i go there, their behaviour toward me is so much awkward and rude, they said that they will not get my handsfree replace at any cost and they also said that you can do whatever you want. I contacted to Mr. Ajit in technical department at your corporate office, Gurgaon on 30th June 2010, he also assure me to replace my handsfree within a week by 6th July 2010. but till date whenever i contact to Mr.Ajit , he doesn't answering me properly and make my call hold everytime. I contact him via phone call 10-15 times. Now I want to get my handsfree replaced immediate (12th july 2010).
Please do the needful because I am shocking a international co.how do like this.




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