Dear Sir

I have purchased mobile phone micromax q3 & facing a so many problems to operate this.
details is below and i was send a mail to company but not get revert.
so please do for needful.
thanks
sangam mishra
9716284724

Still Waiting for revart?


Thanks & Regards
Sangam Mishra | | Officer (DST Sales) | Sales & Marketing | | T +91 9716284724 | M +91 9716159494 |
Aircel Limited :- 2nd Floor, Ashoka Estate, Barakhambha Road, Connaught Place New Delhi -110001 Email: mishra_sangam@yahoo.co.in
"Disclaimer :

The information contained herein(including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The Sender is not responsible for any damage caused by a virus or alteration of the e-mail by third party or otherwise .





----- Forwarded Message ----
From: Sangam Mishra <mishra_sangam@yahoo.co.in>
To: info@micromaxinfo.com; vikas.jain@micromaxinfo.com; rajesh.agarwal@micromaxinfo.com; sudhir.gaur@micromaxinfo.com
Cc: aditya.sheel@micromaxinfo.com; ravinder.tyagi@micromaxinfo.com; namisha.pruthi@micromaxinfo.com; pratik.seal@micromaxinfo.com; kumar.sumeet@micromaxinfo.com; jitenderp.anjwani@micromaxinfo.com; manuj.agarwal@micromaxinfo.com; mishra_sangam@yahoo.co.in
Sent: Mon, 16 August, 2010 10:38:35 PM
Subject: Fw: Problems Facing With Phone

Plz revert me........


----- Forwarded Message ----
From: Sangam Mishra <mishra_sangam@yahoo.co.in>
To: info@micromaxinfo.com; vikas.jain@micromaxinfo.com; rajesh.agarwal@micromaxinfo.com; sudhir.gaur@micromaxinfo.com
Cc: aditya.sheel@micromaxinfo.com; ravinder.tyagi@micromaxinfo.com; namisha.pruthi@micromaxinfo.com; pratik.seal@micromaxinfo.com; kumar.sumeet@micromaxinfo.com; jitenderp.anjwani@micromaxinfo.com; manuj.agarwal@micromaxinfo.com
Sent: Sat, 14 August, 2010 10:02:40 PM
Subject: Fw: Problems Facing With Phone

Dear Sir/Madam

Plz revert me on that...

----- Forwarded Message ----
From: Sangam Mishra <mishra_sangam@yahoo.co.in>
To: info@micromaxinfo.com; vikas.jain@micromaxinfo.com; rajesh.agarwal@micromaxinfo.com; sudhir.gaur@micromaxinfo.com
Cc: aditya.sheel@micromaxinfo.com; ravinder.tyagi@micromaxinfo.com; namisha.pruthi@micromaxinfo.com; pratik.seal@micromaxinfo.com; kumar.sumeet@micromaxinfo.com; jitenderp.anjwani@micromaxinfo.com; manuj.agarwal@micromaxinfo.com
Sent: Fri, 13 August, 2010 11:39:31 PM
Subject: Problems Facing With Phone

Dear Sir/Madam

I have brought Micromax Q3 in last September 2009, but i was faced a so many problems to use this phone. i was given my mobile to your service center and they have resolved the problems.
but now one of the key pad button was not working properly & i was given my phone to your service center IP Electronics in Shadipur New Delhi 110008 at 11-08-2010, and they was say that we will deliver your phone within 2 days after repairing.
when i was gone to your respective place after 2 days, they was saying that motherboard of your phone will change now and it will be take 20 days, so i want to know that motherboard change means my phone is change, so why will you take a 20 days regarding that, and how can i manage my calls or if i purchase a new phone so what a use of this phone.

i am already frosted to face a problems in this mobile.
so kindly revert me on that.....

Details of my phone
Model No- Micromax Q-3
IMEI-910001151437487
IMEI-910001151647481
job Order No-407
Date Of Purchase- 26-09-2009
Problems- Key pad

Thanks & Regards
Sangam Mishra | | Area Manager | Sales & Marketing | | T +91 9716284724 | M +91 9810892589 |
Naukri Solutions Inc. :-H-33, 2nd Floor, Tilak Nagar New Delhi -110018 Email: mishra_sangam@yahoo.co.in
"Disclaimer :

The information contained herein(including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The Sender is not responsible for any damage caused by a virus or alteration of the e-mail by third party or otherwise .

Dear Sir,
I Have many time contact this no. 0124-4811001, 0124-4009601, 0124-400960 but no respone my micromax mobile
model Q2 IMEI No.1 is 910040042356951 & IMEI No. 2 is 910040043366959 Purchase date is 23/7/10 problem is LCD Auto Blanck. i have handset sunmitted my heandset date 18/11/10 auth. service center HITI Hapur ralway road job sheet no. 263 but not recevied till date.
Dear sir needful req.heandset but not recevied till date. service
center says your handset deposit your meerut head office service
center he is not repire please repire this set.

Name : vishup gupta
Address : Devlok colony new shivpuri hapur 245101
City : Hapur
Pin : 245101
Telephone : 9717918971
Email : vishup.gupta3@gmail.com

Dear Sir,

Please go through the undermentioned do the needful

Ok Please provide anothe dual sim set and send ur person to collect the set

On Sat, 28 May 2011 11:45:31 +0530 wrote
>Dear Valued Customer,Thank you for your Email, as informed you previously that we will not be able to process this case unless you submitt this device at the service center. So we are humbly requesting you to submitt the devie at the service center to take the case forward.For any further Assistance and Query you can contact us on the Customer Support & number given below:18605008286You can also log onto our website for information www.micromaxinfo.comThanks & Regards,MMX SUPPORTFrom: animesh mukherjee [mailto:animesh.m@rediffmail.com]
Sent: Friday, May 27, 2011 5:43 PM
To: info@micromaxinfo.com
Subject: Re: RE: RE: Poor Aftersale service by MicromaxSorry I cant visit that place as he misbehaved much replace teh set.

On Fri, 27 May 2011 16:10:10 +0530 wrote
>Dear Valued Customer,Thank you for your Email, we request you to visit our nearby service center for same and submit your device there for repair and accordingly we take next course of action.For any further Assistance and Query you can contact us on the Customer Support & number given below:18605008286You can also log onto our website for information www.micromaxinfo.comThanks & Regard,MMX SUPPORTFrom: animesh mukherjee [mailto:animesh.m@rediffmail.com]
Sent: Thursday, May 26, 2011 4:25 PM
To: info@micromaxinfo.com
Cc: animesh1961@gmail.com
Subject: Re: RE: Poor Aftersale service by MicromaxDear All,

Thanks a lot for reply,further I would like to say that i had visited and called M/S Rajapuria today but he said that he has closed his service center and finishing pending jobs only so he told me to visit Mayur Mobile Care,Meena Bazar, Civil lines, Allahabad but the owner of service point used abusive and i will never visit again his shop and also sujjest my friends not to visit at his serv.point.
Please try to understand my problem and arrange to replace the hand set with new one from any MICROMAX Authorised dealer at Allahabad.

Please note: IT SHOULD BE NOTHING LIKE ANYTHING IN FUTURE ALSO.

WAITING FOR A FAVORABLE RESPONSE BUT CANT WAIT A LONG MY NOS ARE GOING SWITCHED OFF SINCE 5 DAYS BACK ND LOOSING SO MANY IMPORTANT CALLS.

Thank You once again
Animesh 9935305850



On Thu, 26 May 2011 14:25:25 +0530 wrote
>Dear Valued Customer,Thank you for your Email, We would like to apologize for the inconvenience caused to you and wewill be taking up this matter very seriously with concerned service center. Rest assured in future you will not face such incidents from Micromax.For any further Assistance and Query you can contact us on the Customer Support & number given below:18605008286You can also log onto our website for information www.micromaxinfo.comThanks& Regard,MMX SUPPORTFrom: animesh mukherjee [mailto:animesh.m@rediffmail.com]
Sent: Wednesday, May 25, 2011 9:25 PM
To: info@micromaxinfo.com
Cc: animesh1961@gmail.com
Subject: Poor Aftersale service by MicromaxDear Sir/Mam,
I have purchase a Micromax x600 Gravity model from my nearest dealer M/S Sonu Communication vide Cash Memo No.760 a few months back my mobile is still under warranty ,my set is not working since last 2/3 days back when i asked my vendor he told me to go to service point ,i visited Rajapuria at Sangam Place they sent me to Mayur Mobile care after checking the set Mayur mobile care told me to deposit the handset for two days when i asked what is the problem why it cant be checked this time they replied service engr .is sick so we cant repair it, I asked for a contact no. or email id but they refused to reply and told we are helpless as co. is not providing parts since last 2 months I talked to the owner of service center SUMIT he replied MERA BHEJA MAT CHHATIYE YE CO. BEKAR HAI KISI KI NAHI SUNTI AAP KYA KAR LENGE can i ask is it A way of service After sale if they are not listening with in warrant what thet will do after warranty, or way of talking to a customer they dont know A satisfied customer adds 100 customers and a dissatisfied customer ???????????????? . I can publish in local new paper about his reply and also flash in internet the words of a service center owner even I can go to Forum also .But I will let you know that I am also in a public dealing sector i.e. Honda Motors and facing every time a new face and my moral duty is to satisfy them.

I will also let you know that i am using mobiles since last 20years back and NOKIA is my Brand, after seeing many adds in TV i first time gone for other brand MICROMAX and experienced very bad.
I cant run daily to your Worst service point as that is 25 KMS far from my place and what is the way of my running to them if they cant provide service.
Please note that I am loosing my impotent calls because of your handset and poor service provider and i will claim all these loses which can not be covered at any cost.
I humbly request to please look into the matter and replace the set with in 24 hrs. from this mail otherwise i am forced to use my legal rights and then then there will be no limit of my list of losses to claim as I am an heart patient also and cant bear all these.

Your positive reply is awaited.

Thanks
A.Mukherjee 9935305850,9628370031
CC to,

Mr. Animesh Chatterjee, Advocate High Court, Allahabad

Dear Mr. Chatterjee.

Please go thru the above contents and act accordingly/get ready your necessary documents for C F as i told telephonically service center owner misbehabed with a customer


Animesh Mukherjee