Dear Sir,

Sub : Warranty repair support: Motorola India Pvt Ltd.

I purchased Motorola Handset Model ZN300 on 10 Oct 2009 and it was deposited
for warranty repair in Redington India Ltd , Sec-14, Gurgaon on 29 June 2010
on problem of not switching ON, however I didn`t get back hand set till
date and I am being made a fool and harrased inlieu of positive response from Motorola Service Centre as well as Customer Care.

Maximum times when ever I call to service centre the Phone Number either will
be busy or silent and suppose there attend after 3 or 4 days
continuous try the reply like "handset is not ready and does confirm
after two days" and the reply will be same always. When ever I
call to Customer Care, the response like "you will be
informed/confirmed about the status after half an hour or evening or
after 1 day or after 2 days". They only know and have only one same
status to every customer.


In regards it is my request you to solve my case as at the
earliest and I wish that I will be have a Mobile Phone in my hand.

Complaint Details :
Service Centre : Redington India Ltd,M-47,Ground Floor,Old DLF
Colony, Sector-14, Gurgaon.(Hr)
Work Order No : GU/MO/10/00403 dt 29 June 2010
Model No : ZN 300 Silver
IMEI No : 354646030174033
Date Of Purchase : 10 Oct 2009
Customer Care Complaint No- 100714012310

mmmmI purchased Motorola Handset Model ZN300 on 10 Oct 2009 and it was deposited
for warranty repair in Redington India Ltd , Sec-14, Gurgaon on 29 June 2010
on problem of not switching ON, however I didn`t get back hand set till
date and I am being made a fool and harrased inlieu of positive response from Motorola Service Centre as well as Customer Care.

Maximum times when ever I call to service centre the Phone Number either will
be busy or silent and suppose there attend after 3 or 4 days
continuous try the reply like "handset is not ready and does confirm
after two days" and the reply will be same always. When ever I
call to Customer Care, the response like "you will be
informed/confirmed about the status after half an hour or evening or
after 1 day or after 2 days". They only know and have only one same
status to every customer.