I bought Nokia C-6 mobile from Nokia Priority shop on 26.07.2011 in New Delhi. It stopped working after two months then after some time I contacted Nokia Care. Nokia Care Centre looked the mobile set and said that it will cost to Rs. 3000 for repairing. I said that this is under warranty but Nokia Care denied to repair under warranty. Then I said for repairing with charge i.e. Rs. 3000/-. Nokia Care sought 10 days for repairing. After 10 days they called and said that it will take some days more but finally he refused to repair.

My mobile set is still under warranty period. This misbehave of Nokia Care with customers shows mental torcher of customers. Kindly give justice and Nokia may be requested to replace or repair my Nokia C-6 handset or return the money as I paid for purchasing the Nokia C-6 immediately. I have been mentaly harrased.

Anand Kumar Panjiyar
Mobile No. 9013530255 (Delhi)
Email: anandpanjiyar@gmail.com

Originally Posted by anandpanjiyar

I bought Nokia C-6 mobile from Nokia Priority shop on 26.07.2011 in New Delhi. It stopped working after two months then after some time I contacted Nokia Care. Nokia Care Centre looked the mobile set and said that it will cost to Rs. 3000 for repairing. I said that this is under warranty but Nokia Care denied to repair under warranty. Then I said for repairing with charge i.e. Rs. 3000/-. Nokia Care sought 10 days for repairing. After 10 days they called and said that it will take some days more but finally he refused to repair.

My mobile set is still under warranty period. This misbehave of Nokia Care with customers shows mental torcher of customers. Kindly give justice and Nokia may be requested to replace or repair my Nokia C-6 handset or return the money as I paid for purchasing the Nokia C-6 immediately. I have been mentaly harrased.

Anand Kumar Panjiyar
Mobile No. 9013530255 (Delhi)
Email: anandpanjiyar@gmail.com

Hi,

Sorry to hear about your experience. Please write to us on
nokiaindiadigitalmarketing@ovi.com and do leave your contact, Location and IMEI number. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India

Hi,

Our team has contacted you and offered their suggestion to resolve your concern. Do feel free to contact us if you require any further assistance.

Regards,
Nokia India Team