Dear Sir ,

I bought a new Nokia Lumia 710 on 29/12/2011 , IMEI no. 359300041272064 from The Mobile Store Kolkata ( behala ) . On the very same day i found that when i am making a call and trying to end it , the call doesn't ends .
I then took the handset to the Nokia Care ( Behala ) on 30/12/2011 , they asked me replace the Sim card , then i went to the Vodafone Store and took a new Sim , however the problem remains the same . Again I went to them , this time they asked me to go for an Airtel Sim card . I did the same , but still problem didn't get solve .
Finally they replaced the handset with the new one IMEI no. 359300041414252 on 20/01/2012 . Unfortunately the new handset is also giving the same problem . Again i went to the Nokia Care , they did a whole lot of thing and assure that my problem will be solved . However it still remains the same .
From buying date : 29/12/2011 till today 03/02/2012 I am getting harassed and not getting any solution . Helplessly I am writing this letter to you . I will be grateful to you if you kindly look into the matter as soon as possible .


Regards ,
Neeraj Gaur .

Hi,

Sorry to hear about your experience. Please write to us on
nokiaindiadigitalmarketing@ovi.com and do leave your contact, Location and IMEI number. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India