I Mr SARIT KUMAR SAHA, ADDRESS: 15/1 EAST CHANDMARI BARRACKPORE, KOLKATA-700122. I BROUGHT A NOKIA N8 , IMEI NO: 357919049841406 FROM SPICE HOT SPOT, BARRACKPORE ON 19TH SEPTEMBER,2011. UNFORTUNATELY, I COULD NOT USE IT BECAUSE THE PHONE'S CAMERA WAS DISTURBING AND I COULD NOT TAKE PHOTOS FROM IT.

THE PHONE HAS OFFICIALLY ONE YEAR WARRANTY. SO, I SUBMITTED IT TO THE NOKIA CARE, BARRACKPORE, KOLKATA-122 ON 7TH OCTOBER, 2011. THEY GAVE A JOB SHEET AND A DELIVERY DATE WHICH WAS ON 18TH OCTOBER 2011. ON DELIVERY DATE THEY TOLD ME THAT THEY HAVE CHANGED THE MOBILE'S MOTHERBOARD & THEY GAVE ME A DOCUMENTS WITH A NEW SWAP IMEI NO:
357919049941406.
ON THE VERY NEXT DAY THE SAME CAMERA PROBLEM OCCURRED TO THE MOBILE PHONE AGAIN. ON 20TH OF OCTOBER 2011, I SUBMITTED IT TO THE NOKIA CARE BARRACKPORE, KOLKATA-122 AGAIN. THEY GAVE ME A ANOTHER JOB SHEET AND A DELIVERY DATE WHICH WAS 3RD NOVEMBER 2011.
ON 3RD NOVEMBER THEY SAID THAT THEY HAVE CHANGED THE CAMERA AND PROVIDED A NEW CAMERA TO MY PHONE.
ON 7TH NOVEMBER 2011. THE SAME CAMERA PROBLEM OCCURRED AGAIN. SO I WANT TO RAISED THE CASE TO THE CONSUMER FORUM AGAINST NOKIA CARE BARRACKPORE, KOLKATA-700122.
NOKIA CARE EMPLOYEES HARASSED ME ALOT AND TO MY DISAPPOINTMENT AFTER PAYING SO MUCH MONEY, I USED THE PHONE ONLY FOR 10 DAYS OF 1 MONTH AND 15 DAYS. AND THE REST OF THE DAYS THE PHONE WAS WITH NOKIA CARE BARRACKPORE, KOLKATA -122.

APART FROM ALL THESE, I WAS NOT WELL TREATED BY THE NOKIA CARE BARRACKPORE, KOLKATA-122 EMPLOYEES.

I WILL BE GREATLY OBLIGED IF YOU PLEASE TAKE SOME ACTION FOR MY CASE.

THANKING YOU

SARIT KUMAR SAHA.