Dear sir,

I had bought a Samsung phone in the month of December which suddenly stopped working and its chargers pin also came out. the dealer "RELATION" helped in exchanging the phone but not the charger.They took my another charger also of my another Samsung phone S5200.And now i want my charger back which they are not giving back,not the good one and the broken one also,citing that Samsung will not accept.The shop's address is :
RELATION
20,Amartalla street.
Kolkata 700001
ph: 9831205598.

Pls pls help me to get my good charger back and compensation for too much of harassment..



Thanks&regards
Mita Zavery

Dear Ms. Mita, We apologize for the inconvenience caused to you. We will call up RELATION and ensure they don't deal in our products anymore. In fact we have received a lot of complaints about them.

Please let us know how much money in compensation would you like? On behalf of Samsung India, we would like to present you any phone of your choice (under15K) free of cost.

Kindly accept our offer and apologies. You can write back to our Representative/ HEAD at ABBYSHARK@GMAIL.COM.

Thanks & regards,

Samsung India Pvt Ltd

Originally Posted by Unregistered

Dear sir,

I had bought a Samsung phone in the month of December which suddenly stopped working and its chargers pin also came out. the dealer "RELATION" helped in exchanging the phone but not the charger.They took my another charger also of my another Samsung phone S5200.And now i want my charger back which they are not giving back,not the good one and the broken one also,citing that Samsung will not accept.The shop's address is :
RELATION
20,Amartalla street.
Kolkata 700001
ph: 9831205598.

Pls pls help me to get my good charger back and compensation for too much of harassment..



Thanks&regards
Mita Zavery