I am Virendra Singh, customer of samsung mobile India.
I had purchased a samsung Wave S8500 and there was some motherboard issue in the phone.
The Service centre in Goregaon (Mumbai) has not been able to repair it or give me an exchange.
I have already informed them to upgrade the phone for the Galaxy S and I am ready to pay the difference.
They declined my option and they are helpless and dont have any option or resolution for the issue.

I am really unhappy about this whole scenario...Now i am without a phone for around 45days...And whenever i call them they ask me to wait...

If asked for a refund they say it will take 90 days minimum. No sense of customer service at all.

Sir, I, Mr. Achalkumar M. Ujawane, was having speaker problem with my samsung jet S8003 mobile phone, so i submitted it to service center under warrenty period. While repairing they made a problem with LCD screen, IC, Motherboard and Volume key.they took a whole month for the servicing and still having problem with IC. I insisted them to give me a new handset but they are avoiding me.

I am totally unsatisfied with the service provided by Samsung service centre.