To
Respected Sir,
This is to notify that I am AKASH SANWARIA, once a keen customer of your brand especially, you’re mobile. This is the first mobile that I bought from your brand and this is the worst experience I have ever had of a mobile brand. On 29/07/2011, I have purchased a Samsung mobile phone (SAMSUNG WAVE 2 GT-S8530] from the dealer. After purchasing the phone 15days after the purchase I wants to just change my simcard in the Samsung phone and insert barrettey into phone it automatically on further it when phone is on then its work very slowly..... and hang again and again. and i want to swich off it can"t work. when i pick out the barrettey then its off
When I went to the Samsung service center Known as dolly digital which is located at opp of L.I.C buliding near amla tole.I said to the service center I want my phone to be replace I don’t want to be repair they said that for this purpose you have to submit the phone only, he also told that its not possible as a sure. then i told them its not possible it not issuse you made phone on proper way then told me you come to me after 2 days. when i visit them after 2 days then he told me the problem of you is not possible to made in daltonganj service center its have to send ranchi service center, 10 days take time to made phone. he again again give me such time to come.after 2 months i again visit them he told me 5000/- amount is to made for phone because mother board had get damage. i had not get phone now.such type of issue he told me.....
samsung is a huge company how we faith to is company
my detalis
AKASH SANWARIA
MALLI MUHALLA DALTONGANJ
PALAMAU, JHARKHAND. 822101
09939275775
09304475775