Hi,
I had purchased a sony ericsson handset on 27/07/2009 and it got damage (no display appear) within 8 month. It has been given to servicing center on 19/04/2010. They return it with status "OK" but still remain same problem. So it has been given to the servicing center again (24/06/2010). Now they demand Rs-2250/- for repairing purpose.

Same event has been happening for rest of the other customers. Actually they provide bad goods in the time of servicing and after that they demand money. But this good is on warranty period and still they demand money.

Kindly take suitable step for this fake enterprice...

Thanks and regards,
Subhasish Mondal

Mobile Information:
Model: W580i
IMEI No: 353736021358157
Date of purchase: 27/07/2009
Purchase from: Capital chowringhee pvt ltd.
12 J. L. Nehru Road PIN: 7000013
Cash Tax Invoice: BAN/1478/09

Personal Information:
Name: Subhasish Mondal
e-mail: besu.subhasish@yahoo.com
Address: girls school para, canning town, 24 pgs(s), wb, pin-743329
Mob No: 09732607699

Servicing Center Information:
Name: Aryan IT service
Address: Aryan IT service, Poddar court, gate no. 3, 2nd floor, 18, ranindra sarani, kolkata, wb


Servicing Information:
1st time submission:
workorder no: SE310ATS11030
Repair date: 19/04/2010
Delivery date: 3/06/2010
Engineer Remark: SET OK

2nd time submission:
Date: 24/06/2010
not taken
demand money Rs-2250/-

hello sir/madam,
This is vanitha here,i purchased a sony U10i mobile in the month of feb,2010 paying 24100/-.but i started getting display and sound problem within a month of purchase.i gave the mobile to the service centre and they rectified the problem and gave it back.but after 20 days the same problem came again,then when i gave the mobile they dint give slip,and rectified the problem within 1 hour and gave back.this continued every month and they rectify my mobile within that day and give it back to me without the slip.again this month i gave,and demanded the work order sheet ,initially they dint give but we demanded it after which i got,and again the problem is rectified.i have complained tis to the customer care of sony ericsson many times and requested for a replacement,but no response for that,all that they say is next time you wait and see.
As i have paid soo much for my mobile,i am requesting for a solution or a replacement because every 20 days the same problem persists. though i have the warranty card ,no body is responding.then if my warranty period is over should i pay every month and get it repaired.i took this mobile in sangeetha showroom.please help me out to get rid of this problem.i would follow your guidelines .

thanking you