Sir/Madam,

I am Yogesh Joshi. I ordered a handset on 19th Jan 2012, Order No. 3283845, of Sony Ericsson, Model Xperia X10 Mini pro, to naptol.com The product delivered on 25th Jan 2012 and I paid cash on delivery 8700/- in full. when I opened the box and put on charge it was not charging. On the same day of the delivery, I put the complaint for the Charger which number is 2340435 as per Customer care executive. After making three call getting charger, it was delivered on exactly after a week on complaint. Now charger was working and handset running fine. Next day I import my contacts from my previous mobile and make complete setting for my personal use. Second day, in the morning when i wake up and check my cell it was completely blank screen. Now I am trying to submitting my complaint, they not only avoiding it but also not willing to pay back my sum. It is just like a toy for 3-4 years kid. A toy of Rs. 8700/-. Even toy sound when button was pressed.

I have seen many posts against Naptol.com before submitting my complaint. So, I am not the first person who was cheated by them.

Now, I want my money back and naptol.com should be seized so that no more consumer cheated in future.

I request to you please solve this issue or advice for the same.

I wish a positive response to you.

Regard
Yogesh Joshi

Sir/Madem,
I was purchase Sony Ericssion Xperia X10 mini pro from times of India, and it was provide dealer warranty for 6 month but after purchasing this set it was not working properly
so i was complain at times of india via email and phone and they was say me that my engineer come at your place and take off that set for repair but after waiting many day, engineer was not come on my place for taking this mobile.
So please guide and solve my problem as soon as possible, I shall highly oblige if you solve my problem.

Thanks & Regards
Saurabh Pratap
Mob.-7827831833

All the material times of india and naptol is delivered through courier
from
Alpha Radio
Near Shishganj gurudwara (almost opposite)
Shop No. 1900
chandini chowk, Red fort
Old delhi.

Please go there with invoice. I am sure, they will solve your problem.

If the service center is out of reach please find out the nearest service center by call 01204335666. I get this address from there.

Wish you best of luck.

Regards
Yogesh Joshi

Originally Posted by saurabhca25

Sir/Madem,
I was purchase Sony Ericssion Xperia X10 mini pro from times of India, and it was provide dealer warranty for 6 month but after purchasing this set it was not working properly
so i was complain at times of india via email and phone and they was say me that my engineer come at your place and take off that set for repair but after waiting many day, engineer was not come on my place for taking this mobile.
So please guide and solve my problem as soon as possible, I shall highly oblige if you solve my problem.

Thanks & Regards
Saurabh Pratap
Mob.-7827831833