Dear Sir/ Madam

I had submitted my Samsung mobile M 8800 (IMEI- last 5 digit : 91443)to the Spice hotspot Centre R.K. Puram sec 8 center on 6th august 2010. As the same was having software problem. Also the same is under care pack offer of spice hotspot retail.


It was said to me that the phone will be return back after 7 days of return date but till date 30/08/2010 I have not received the same. On daiil basis I have been calling them up for the status but ther are nt able to provide any.

Above all the CSA named Rahul had been promising me to arrange a call back every time I speak to him. He has been VERY RUDE & Uncooperative to Me.

Please suggest me what can I do. Please help me & take the necessary action against him.

Kindly do the needful & reply me ASAP.

Regards
Jaita Goswami________