Respected Sir,

I have purchased a Spice Mobile Handset Model No.M-5161(Dual GSM SIM) on 07.07.10from your Spice Retail Shop, 277, Diamond Harbour Road, Behala, Kolkata – 700034, vide Inv.No.158387001 dt 07.07.10 at the time of 11-13 A.M. , Customer IDNo.158376412 Model No. M-5161 Black-Golden for Rs.2475.00 and the IMIE No. 1:910070200952911 & IMIE No. 2:910070200952929 ( Year of Manufacturing June’2010),
C/N : CA1023142760.
After 10 days the Handset showing problems, it has switched of automatically hanged, then I have sent the mobile for repairing on 17.07.10 to your repairing hub 62, Diamond Harbour Road ( Near Janaklyan), Merlin Estate, Shop No. 4, Kolkata – 700008. They have delivered the handset on 30.07.10 and told that all the problems detected.Now, the handset showing the same problems, So, I am requesting you to please advise your retail shop for replacing a new hand set.

The said handset have repaired 2nd time on 08.08.10 and now have occuring the same problems which are rectified. So, I have requested to change the handset and give me a new handset of same model

Regards,

Asit K Majumder
Customer
09199533037
asitkmajumder@rediffmail.com