Dear Sir/Mam,
I was purchase an Videocon Mobile Handset Model No-V1755 Dated 08/08/2011 from Mobile Bazaar (Shop Name), Gorakhpur (UP) & at the time of purchasing the Sales person committed me for Best After Sales Service through Videocon. In the same case I want to inform you since purchase the Handset i was faced Poor Battery Backup Regularly then I was contact same shopkeeper regarding the problem & they says this is a normal problem & use Handset normally & given me the address of Local Service Center in Gorakhpur City (Agarwal Computers, Shahi Market, Cinema Road, Gorakhpur Ph- 0551-3291112 & 9838473005). After sometimes Touch Screen of Handset not working again I was go to Service Center for Mobile Repairing or Replacing on dated- 14/10/2011. The customer care executive make a job slip No UPE1410110016 & call me Return after one week but still Handset not replaced or repaired & Service Center says always put the order of Touch Screen but still Company not provided above part. In this case I was trying the Mobile No. of Area Service Manager of Videocon Mr. Kamal Kant No. 8953004568 more than 50 times but they are not picked my phone single time.