Airtel had sent me a nonsense/inflated bill for Dec for my mobile - 9810706109. It has many spurious international roaming calls which I never made. There were incoming calls from a number '112' while I was in UAE and many outgoing calls to 9810098200. I had opened a ticket 41049366. Airtel called me later and said - the 112 number is some 'European Emergency' phone number and they all went to my voicemail - hence the charges. Now, I never received calls from any European emergency and the funny part is - all these calls are for few seconds and the incoming and outgoing calls are at the same time (same to the hour/minute/second). I'm NOT stupid to buy the logic that 'European Emergency' called me 10 times when I was in UAE. When I clearly indicated that I received NO SUCH calls from any European agency - someone closed the ticket DESPITE the fact that I was not in agreement with the resolution.
My stand is simple - these are purely wrong calls on my bills - NO ONE in their right mind will accept this logic of incoming calls from 'European Emergency' while at UAE.
Also note that I have been MORE THAN fair to Airtel and I have PAID the legitimate charges or Rs. 10,000/- for that month.
I plan to complain to TRAI with all the e-mail exchange with Airtel for the same and I have been a Airtel customer for 10 years.