mobil no 9871588441
--- On Sat, 9/4/10, Sushil joshi <sjoshi24@yahoo.com> wrote:


From: Sushil joshi <sjoshi24@yahoo.com>
Subject: reminder 10 mobil no 9871588441
To: "appellate airtel" <appellate.del@airtel.in>
Cc: "nodal airtel" <nodalofficer.del@airtel.in>
Date: Saturday, September 4, 2010, 4:01 PM


sir,u r extra charging of sms but if u see in my account even there is not 500 sms in a day but still u r charging sms.even in my account 99 /- service sms pack active per day 500 sms
but still my case pending .even i have told to officer about this matter

--- On Thu, 8/26/10, appellate@airtel.in <appellate@airtel.in> wrote:


From: appellate@airtel.in <appellate@airtel.in>
Subject: Acknowledgement Mail.
To: sjoshi24@yahoo.com
Date: Thursday, August 26, 2010, 6:47 PM


Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is 2608201034909. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.




Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.

---------------------Original Message--------------------------
Subject: Fw: REMINMDER 9 [|BAL|9871588441|1908201034811|]
Date: 26/08/2010 06:43:18 PM
From: sjoshi24@yahoo.com
To: nodalofficer.del@airtel.in
Message body:
--- On Thu, 8/26/10, Sushil joshi wrote:

From: Sushil joshi
Subject: REMINMDER 9 [|BAL|9871588441|1908201034811|]
To: "AIRTEL" <121@airtelindia.com>
Date: Thursday, August 26, 2010, 6:22 PM

Dear Sir,

We are just tired of sending emails and making numerous telephonic
conversations. AIRTEL staff is just asking for money, they just don't want to
solve the problem, even they are not ready to listen what customer is
saying. Every time they communicate that within 24-48 hour we would give you
solution but they not at all honour their words. Since last 4 months, I am
facing this kind of problem. We are simply saying that we have sent one SMS
by our hand set NOKIA E63, but it converted the same into five times,
resulting sms has been sent at the same mobile number at the same time at least
4-5 times. There is either problem with AIRTEL or NOKIA but there is no fault
of customer. Even I went to NOKIA Customer Care, they are saying that there is
no technical problem with handset.

Sir, please take my place and consider if you face this kind of problem, would
you pay this money or you will ask for the conserned company for solution?
There is no matter of money, I would pay the full due amount but only towards
accurate usage. Kindly advise where I shouldn I go for solution.

Your kind intervention and support in the matter shall be highly appreciated.

Thanks & regards.

Sushil Joshi


--- On Mon, 8/23/10, appellate@airtel.in wrote:

From: appellate@airtel.in
Subject: Re: REMINMDER 7 [|BAL|9871588441|1908201034811|]
To: sjoshi24@yahoo.com
Date: Monday, August 23, 2010, 7:14 PM

Dear Sushil Joshi,

Thank you for writing to Airtel.

We regret the inconvenience faced.

This has reference to your e-mail dated 19 August 2010 regarding your Airtel
number 9871588441.

As per the telephonic conversation with the undersigned,we would like to inform
you that we have captured your complaint related to sms usage charges with
reference number : 33672255. Further We would like to inform you that concern
team will revert you by 26 August 2010.


In future too, please feel free to speak to our call centre executive on 121
regarding any issue/concern. You can also email us at 121@airtelindia.com.

You can get in touch with the Nodal Officer with your earlier request or
complaint number if its still unresolved. You may send an email at

Nodalofficer.del@airtel.in. or you may call at 9818334865 from 9:30 AM to 6:30
PM Monday to Friday. The Nodal officer will provide a resolution to your
complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.del@airtel.in. or you may call at 9958444865 from 9:30 AM
to 6:30 PM Monday to Friday.

Assuring you the best of our services always, and looking forward to a long
term association with you.

Yours Sincerely
Rajat Saxena
Appellate Office
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedb...o=ADEF16639CFD
1F67A8ED1F7F8B8AF31669ACED187F8A828A8D8C8B898488F1 1275&refno=1908201034811

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

---------Original Message----------
From: sjoshi24@yahoo.com
To: appellate@airtel.in
Cc: appellate.del@airtel.in
Sent: 19/08/2010 16:21:32
Subject: Fw: Re: REMINMDER 7[|BAL|9871588441|907201015306|]

--- On Thu, 8/19/10, Sushil joshi wrote:

From: Sushil joshi
Subject: Fw: Re: REMINMDER 6[|BAL|9871588441|907201015306|]
To: 121@airtelindia.com
Cc: rachit.sethi@airtel.in, 956kumar@gmail.com, g.sareen@airtel.in
Date: Thursday, August 19, 2010, 4:09 PM



Niranjan M
Customer Care
Bharti Airtel Limited
Dear Sir,

This is with reference to my request number 33067866 regarding wrong charges
debited in my acount by BHARTI AIR TEL, I still await for your response in the
matter. Vide your email of 9th July. I was assured that I would get the
status by 12th July but so far nothing has been materialised. Moreover, two
times my outgoing has been stopped for the reasons best known to you.

I repeatedly telling you that there is no customer mistake, I am using airtel
connection since long and you can check from my record that I have never
delayed the payments, even many times I have made the payment in excess. It
is certainly astounding that in spite of understanding the problem, you people
are disconnecting my out going time and again. What is
happening...............? Am I being punished to TRUST ON BHARTI AIR
TEL? Whenever I called for solution, AIRTEL Executive are saying that it is
handset problem...... however nokia is saying that there is no such technical
problem. Daily your Telecallers are calling 5-6 times in day for payment and I
am getting 5-6 payment reminders per day but nobody is ready to listen and
solve my problem. I have taken your sms scheme and paying Rs.99/-(montly)
for 500 sms per day , then how could you charge this much amount. Even it is
clearly understandable that nobody would send a sms to the same person at the
same time 4-5 times, there is no logic at all.


I am being harrased unnecessary, due to stopage of the services, I am loosing
my business which would be on your account..

I finally request you to please waive of the excess charges of SMS along with
late payment charges, after that I would settle my account in one go. Or else
I would be left over with no option except to approach Consumer Court for
solution.

WHY I WOULD PAY the chargesn for the services which have not been used by me.


Thanks.

Sushil Joshi
9871588441

C.C.: Mr. Kumar, Advocate, Delhi High Court, Sir complete file along with
related document are with you, please do the needful at your end.






--- On Fri, 7/9/10, Sushil joshi wrote:

From: Sushil joshi
Subject: Re: REMINMDER 5 [|BAL|9871588441|907201015306|]
To: 121@airtelindia.com
Cc: "airtel 2"
Date: Friday, July 9, 2010, 1:40 PM

either airtel or nokio is responsiable for that not customer
give me mail according to u my handset is faulty,than i will talk to mobil
company


--- On Fri, 7/9/10, 121@airtelindia.com <121@airtelindia.com> wrote:

From: 121@airtelindia.com <121@airtelindia.com>
Subject: Re: REMINMDER 5 [|BAL|9871588441|907201015306|]
To: sjoshi24@yahoo.com
Date: Friday, July 9, 2010, 12:47 PM

Dear Sushil Joshi,

Thank you for writing to Airtel.

We understand from your email that you have expressed concern over late payment
fee and non receipt of email from Mr. Rachit for your Airtel number 9871588441.

We regret any inconvenience that your experience has caused you.

We understand your concern and will work towards resolving the same.

We would like to inform you that as per our records there is no update
regarding the late payment fee waiver.

We have not received your payment of Rs.2907.05/- towards the bill dated
28/05/2010 and the due date for the same was on 15/06/2010. Hence, the late
payment fee has been charged in your bill dated 28/06/2010 and we are unable to
reverse the same.

Your SMS charges usage concern has already been forwarded to concerned
department through service request number 33067866. We would respond to you by
12/07/2010, 09.39 AM.

You can also know the status of the Service Request number by dialing *121#
(toll free).

For further assistance, mail us at 121@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Niranjan M
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedb...o=A9EB2A578081

83858DF41D7E8889F2117497F6 3 A 8 7 9 8 8 E D7A9DFC 2&refno=907201015306

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

---------Original Message----------
From: sjoshi24@yahoo.com
To: 121@airtelindia.com
Cc: 956kumar@gmail.com;g.sareen@airtel.in
Sent: 09/07/2010 10:06:56
Subject: Re: reminmder 5

dear sir,
according to yesterday tellphonic conversation MR.RACHIT give me assurance my
over dua time penlty payment would be wave off,and he will send me email
also for my nokia hand set e63 so i can show to nokia service centre what is
the problem. i am waiting for mail

C.C.: Mr. Kumar, Advocate, Delhi High Court

--- On Thu, 7/8/10, 121@airtelindia.com <121@airtelindia.com> wrote:

From: 121@airtelindia.com <121@airtelindia.com>
Subject: Acknowledgement Mail.
To: sjoshi24@yahoo.com
Date: Thursday, July 8, 2010, 1:59 PM

Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your
unique reference no. is 807201024309. Request you to quote your unique
reference number for future interactions. We shall get back to you within 24
hours.


Think Green. Get your Airtel bill on your email.
Every 3000 sheets of paper cost us a tree. Together we can help preserve the
environment.

To start ebill just SMS, START EBILL (emailid) to 121
To Update your email id for receiving ebill SMS, UPDATE EMAIL (emailid) to 121
To get ebill of any month SMS, EBILL
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or