I am using Airtel with number 07389457602. This complaint is regarding the balance deduction from yesterday night (20/12/2011) for around Rs. 400, without any reason. I have not activated GPRS services from Airtel on my phone but when I am calling to customer care for the same complain, they are updating me with this reason which is not valid from my point of view as I have not activated GPRS or any other service on my airtel number, except HELLO TUNE and MISSED CALL ALERT. First they deducted Rs. 29 for activating GPRS and then deducted more than Rs. 300 in late night yesterday.

And when I have tried calling to customer care people for the same, they asked me to be on hold to transfer my call to senior executives and later disconnected my call everytime.

It will be great if you consider this complaint at urgent.

Airtel GPRS invalid billing
I am using Airtel with number 8008550076. This complaint is regarding the postpaid biiling. I have activated & use GPRS services from last 3 months Airtel network on my phone but recently last 2months billing problem created. nearly last two months 3500 ruppes add when my bill I am calling to customer care for the same complain, they are not updating me with this reason which is not valid from my point of view as I have not used the value add services. First month they are billed Rs.2780 in this bill only value add services+ tax is 2400 rupees

And when I have tried calling to customer care people said they are all are used charges, I discuss my problem with senior executives but they are not response present my number disconnected. so i distrubed completly l everytime.

It will be great if you consider this complaint at urgent.