To,

Honorable Consumer Forum


Dear Sir


In the past I had been using vodafone mobile no 9769144696 with the billing cap of Rs.300/- P.M.But when we recd the bill No 000000010001617678 dt 28.12.09 for Rs.1358.54 for period from 28.11.09 to 27.11.09. I approached to Vodafone Store ,Kharghar (Navi Mumbai ) on 01.01.10 and registered a complaint vide complaint no 16080949 regarding billing more than the cap amount of Rs.300/- and asked to explain the reason for allowing the use of mobile more than the capped amount as mentioned above .But till April 22.04.10 I had not recd any clarification in this regard And recently I recd a letter No VEL/FEB-10-28/RAD-V/Jrv/632 dt 10.03.10 from the Advocate J.R.Vakil and Associates ,104,Kiran Tower,Rajanapada.P.G. Marg Opp Goregaon Sport Club ,Malad (West ) Mumbai 400064 for making payment of Rs1949.06.


In this Connection you are requested to ple help me in this regard

Yours Faithfully



(Neeraj Saxena

Originally Posted by Neeraj Saxena

To,

Honorable Consumer Forum


Dear Sir


In the past I had been using vodafone mobile no 9769144696 with the billing cap of Rs.300/- P.M.But when we recd the bill No 000000010001617678 dt 28.12.09 for Rs.1358.54 for period from 28.11.09 to 27.11.09. I approached to Vodafone Store ,Kharghar (Navi Mumbai ) on 01.01.10 and registered a complaint vide complaint no 16080949 regarding billing more than the cap amount of Rs.300/- and asked to explain the reason for allowing the use of mobile more than the capped amount as mentioned above .But till April 22.04.10 I had not recd any clarification in this regard And recently I recd a letter No VEL/FEB-10-28/RAD-V/Jrv/632 dt 10.03.10 from the Advocate J.R.Vakil and Associates ,104,Kiran Tower,Rajanapada.P.G. Marg Opp Goregaon Sport Club ,Malad (West ) Mumbai 400064 for making payment of Rs1949.06.


In this Connection you are requested to ple help me in this regard

Yours Faithfully



(Neeraj Saxena

Hi Neeraj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we’d be happy to help.

Regards,
Vodafone Customer Care.