This is with reference to the atrocious Vodafone services. I was a post-paid subscriber (Cell No. 9885255506) of Vodafone Essar, my relationship number is 1.12740843. I lost my mobile along with the Vodafone post paid sim card on 9th February, 2010. Immediately, i lodged a complaint with the nearby police station in Hyderabad and in a while called Vodafone customer care to block my sim. She replied me that services will be blocked in the next 24 hours.

Later on, on 11th Feb, 2010 i cancelled my Vodafone post-paid account, vide their receipt number 001100200006221 by paying Rs.285/-. And as per the bill statement, they owed me Rs.67/- on cancelled date. But the shocking problem is, even after closing my account, i still gets monthly billing statements to my mail id. And the worse part of it is, my ICICI account is being debited directly as and when at the wish of Vodafone and the funds are steering to Vodafone Essar.

I really get shocked how ICICI bank is paying every month to this cheating organisation. At the same time, how Vodafone is accepting the amount from a cancelled subscriber. Doesn’t it have the sense of informing its customer or ex-customer regarding this matter? It’s extremely nothing other than stealing. How do these guys be given license to play in telecom.

Though, i suffered a lot as a subscriber with Vodafone, it still creating me unnecessary issues even after cancelling my account.

Please look into this matter and settle my account asap.


Thanks,

Kanakaiah G

Dear Mr. Kanakaiah,

We are sorry to hear about your problem. We have noted down your contact number and will get in touch with you soon.

Regards,
ICICI Bank Customer Service Team.