Dear sir,

I couldn't understand the problem, idea people are facing.
Don't worry at all, i am going to surrender this shim to Idea, as on
7th Jan 2012.

Thank you very much for your kind support.

But you people don't want to understand the problem,
People buy postpaid shim, only because of the fact, that they want to
avoid the daily recharge of prepaid shim.
If you ask me for daily payment, than what is the difference between
postpaid and prepaid shim.
But this is the different b/w idea and other service provider.

thanks again.

Regards

Rohit,

Dear sir,



Same thing have taken place again today.

What excuses this time?

I am in corporate relation here, and this is a corporate no.,

If the service halted like that< i could not continue with idea any more.



Please take this issue seriously.



Regards,


These are the mails, i have sent.
Now the reply of the person-

Dear Mr. Kumar,



At the outset, Idea wishes you a very happy and a prosperous New Year.



With reference to your e-mail and as per our subsequent telephonic conversation dated January 6, 2012, we acknowledge your concern regarding services for your Idea Mobile Number 9718346664.



As per our telephonic conversation we would request to make interim payment towards your Idea connection and same has been communicated with you over the phone.

Thanks & Regards,

Rohan Rathod

Customer Service Desk

Originally Posted by rohitk.isme10

Dear sir,

I couldn't understand the problem, idea people are facing.
Don't worry at all, i am going to surrender this shim to Idea, as on
7th Jan 2012.

Thank you very much for your kind support.

But you people don't want to understand the problem,
People buy postpaid shim, only because of the fact, that they want to
avoid the daily recharge of prepaid shim.
If you ask me for daily payment, than what is the difference between
postpaid and prepaid shim.
But this is the different b/w idea and other service provider.

thanks again.

Regards

Rohit,

Dear sir,



Same thing have taken place again today.

What excuses this time?

I am in corporate relation here, and this is a corporate no.,

If the service halted like that< i could not continue with idea any more.



Please take this issue seriously.



Regards,


These are the mails, i have sent.
Now the reply of the person-

Dear Mr. Kumar,



At the outset, Idea wishes you a very happy and a prosperous New Year.



With reference to your e-mail and as per our subsequent telephonic conversation dated January 6, 2012, we acknowledge your concern regarding services for your Idea Mobile Number 9718346664.



As per our telephonic conversation we would request to make interim payment towards your Idea connection and same has been communicated with you over the phone.

Thanks & Regards,

Rohan Rathod

Customer Service Desk

Dear Sir,

We tried to establish contact with you, but unable to reach you. Thus we request you to kindly provide us with your alternate contact number for further course of action. Moreover, we sincerely apologies for the inconvenience cause to you and we will make sure this will not repeated in future. Your feedback for customer care related has been taken and will be shared with the concern team.

Regards,
Ideacellular