Hi... My name is Sumit Gupta. I'm using Idea Postpaid no. (9891912340) from 28th Nov. 2011. This no. activated on 25th Nov 2011. I'm using plan of Rs. 199/- I purchased this no. from Paschim Puri Idea Outlet with Rs. 250/- security deposit. I added one unlimited free no. too in this plan and after the confirmation from customer care, I started to call on my free no. On my 1st bill, I got charged for my free no. more then Rs. 700/-. I complained a lot but my customer care had blocked. Then I talked to senior and he told me to pay the bill with the promise that wrong charges will be adjust in next bill. On my next bill I again charged Rs. 726/- for free no. I talked a lot with customer care and idea seniors but one senior told that my bill issue will be rectify on 25th of Jan 2012. This discussion held on 17th Jan 2012. On 24th Jan I got call from Idea and he told me to pay the full bill and adjustment will be done on next bill. I'm fed up!!!!!!!!!!!!! Extremely fed up!!!!!!!!!!!!!!!!! After the lots for discussion with customer care and idea seniors... I done this step to place my complaint in consumer forum. I hope for positive result. Otherwise I'm not going to pay bill, whatever idea will do. I don't care.

Originally Posted by sumit_gupta1986

Hi... My name is Sumit Gupta. I'm using Idea Postpaid no. (9891912340) from 28th Nov. 2011. This no. activated on 25th Nov 2011. I'm using plan of Rs. 199/- I purchased this no. from Paschim Puri Idea Outlet with Rs. 250/- security deposit. I added one unlimited free no. too in this plan and after the confirmation from customer care, I started to call on my free no. On my 1st bill, I got charged for my free no. more then Rs. 700/-. I complained a lot but my customer care had blocked. Then I talked to senior and he told me to pay the bill with the promise that wrong charges will be adjust in next bill. On my next bill I again charged Rs. 726/- for free no. I talked a lot with customer care and idea seniors but one senior told that my bill issue will be rectify on 25th of Jan 2012. This discussion held on 17th Jan 2012. On 24th Jan I got call from Idea and he told me to pay the full bill and adjustment will be done on next bill. I'm fed up!!!!!!!!!!!!! Extremely fed up!!!!!!!!!!!!!!!!! After the lots for discussion with customer care and idea seniors... I done this step to place my complaint in consumer forum. I hope for positive result. Otherwise I'm not going to pay bill, whatever idea will do. I don't care.

Dear Sir,

We wish to inform you that your complaint for Bill related issue has been resolved and adjustment has been done into your Idea account. Same will be reflect in subsequent bill.

Regards,
Ideacellular

my self MOHD. Azhar ansari with sim no:9911114006 i am using the no. for last year.my all transactions are clear my credit limit is 1500 i got maximum bill hardly 1000 its fine but as i active gprs plan@ 98 for the first time, idea send me the full month bill of rs 3831 .i did not use such amount and i am recieving calls from long time named anjan chadda i m not getting this errors from idea i am a businessman and i am now irritate . thus please handle this matter. other i will sue for this throw court. i am not free for the such technical errors from idea. thanks

Originally Posted by Azhar ansari

my self MOHD. Azhar ansari with sim no:9911114006 i am using the no. for last year.my all transactions are clear my credit limit is 1500 i got maximum bill hardly 1000 its fine but as i active gprs plan@ 98 for the first time, idea send me the full month bill of rs 3831 .i did not use such amount and i am recieving calls from long time named anjan chadda i m not getting this errors from idea i am a businessman and i am now irritate . thus please handle this matter. other i will sue for this throw court. i am not free for the such technical errors from idea. thanks

Dear Sir,

We wish to inform you that the charges are charged correct under Gprs usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular