Dear Sir,

Please note that RCOM is billing me certain amount every-month on account of VAS which I have never-ever used. Total extra charged to me as on last bill date was Rs.476.36.
Please help me in getting the said amount reversed in my next billing cycle.
Thanks
DEVENDRA JAIN
097699 06954

Here are the details of correspondences between me and ROCM:

Fw: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)
From:
devendra jain <dj_malad@yahoo.co.in>
To: Rcom rco <Rcomappellateauthority.Mumbai@relianceada.com>
Dear Sir,
In-spite of the fact that I have made a complaint against VAS wrongly charged to me, again I have been billed for Rs.180 (Rs.178 - Rs.15 which has been used by me) including Service Tax) in Bill no.304584035727.
Also a credit has been given only for Rs.143.39 out of complained amount of Rs.562.75 and hence previous balance is Rs.419.36.
Finally total amount which is lying as credit with Rcom is as under:
Balance amount (from previous excess charged) Rs.419.36
Current (billed in bill no.304584035727) Rs.180.00
Total (419.36 + Rs.180.00) = Rs.599.36
Less: Total Dues under bill no.304584035727 = Rs.123.00
Amount to be received from RCOM = Rs.599.36 - Rs.123.00) = Rs.476.36
Hence, I am not making any payment to you as there is a debit balance with RCOM for Rs.476.36
You are requested to reflect the same in my billing cycle and further ensure that no such amount is debited to me.
Thanks
Devendra Jain
097699 06954

----- Forwarded Message ----
From: devendra jain <dj_malad@yahoo.co.in>
To: Rcom rco <Rcomappellateauthority.Mumbai@relianceada.com>; vineet sharma <Rcomnodalofficer.Mumbai@relianceada.com>
Sent: Mon, 29 August, 2011 5:57:35 AM
Subject: Fw: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)

Gentle Reminder

----- Forwarded Message ----
From: devendra jain <dj_malad@yahoo.co.in>
To: RCOMNodalOfficer.Mumbai@relianceada.com
Sent: Fri, 26 August, 2011 6:34:24 PM
Subject: Re: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)

Dear Sir,

Please note that total amount is Rs.562.75 (including Service Tax) whereas you have sent an sms for reversing only Rs.143/-.

> Bill No.304311921312 (Period 27/04/2011 to 26/05/2011 = VAS Rs.198.00
> Bill No.304398457138 (Period 27/05/2011 to 26/06/2011 = VAS Rs.182.20
> Bill No.304489160847 (Period 27/06/2011 to 26/07/2011 = VAS Rs.130.00

The said charges billed to my account is completely wrong and not acceptable at all. I have never used any of your VAS and it seems that I have been billed inadvertently.

In this context, you are requested to reverse Rs.562.75 including Service Tax in my next billing cycle.

Please do the needful.

Thanks
Devendra Jain
097699 06954


From: "RCOMNodalOfficer.Mumbai@relianceada.com" <RCOMNodalOfficer.Mumbai@relianceada.com>
To: devendra jain <dj_malad@yahoo.co.in>
Sent: Wed, 24 August, 2011 4:15:02 PM
Subject: Re: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)

Dear Sir

With Response to your mail,

As confirmation received from concern team that :-

Customer has been communicated through SMS (Dear Reliance Customer as per your SR no.159828915Waiver of Rs.143 for Rworld EventWrongly Charged will reflect in the next billRworld EventPack will be deactivated within 24Hrs)

Regards
Richard Rao
Reliance Communication
Nodal Office
Mumbai Circle

Enjoy the widest reach of 3G services across India only On Reliance
Welcome to Reliance Communications



From: devendra jain <dj_malad@yahoo.co.in>
To: RCOMNodalOfficer.Mumbai@relianceada.com
Date: 08/23/2011 05:05 PM
Subject: Re: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)




Thanks & Regards
Devendra Jain
Alternate Cell: 097699 06954


From: "RCOMNodalOfficer.Mumbai@relianceada.com" <RCOMNodalOfficer.Mumbai@relianceada.com>
To: devendra jain <dj_malad@yahoo.co.in>
Sent: Tue, 23 August, 2011 4:26:36 PM
Subject: Re: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)

Dear Sir

With Response to your mail,

The complaint given by you is under investigation we will revert back on the same shortly.

Your request id:159828915

Regards
Richard Rao
Reliance Communication
Nodal Office
Mumbai Circle

Enjoy the widest reach of 3G services across India only On Reliance
Welcome to Reliance Communications


From: devendra jain <dj_malad@yahoo.co.in>
To: Rcom rco <Rcomappellateauthority.Mumbai@relianceada.com>, vineet sharma <Rcomnodalofficer.Mumbai@relianceada.com>
Date: 08/22/2011 10:01 PM
Subject: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)





Is there any responsible person working in RCOM?
Please revert.
Thanks


----- Forwarded Message ----
From: devendra jain <dj_malad@yahoo.co.in>
To: Rcom rco <Rcomappellateauthority.Mumbai@relianceada.com>; vineet sharma <Rcomnodalofficer.Mumbai@relianceada.com>
Sent: Tue, 16 August, 2011 12:33:01 PM
Subject: Fw: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)

Gentle reminder

----- Forwarded Message ----
From: devendra jain <dj_malad@yahoo.co.in>
To: Rcom rco <Rcomappellateauthority.Mumbai@relianceada.com>; vineet sharma <Rcomnodalofficer.Mumbai@relianceada.com>
Sent: Fri, 12 August, 2011 2:33:54 PM
Subject: Cheating by RCOM for Cell no.93200 06954 (Relationship No.500001856615)


Dear Sir/Madam,

With reference to the aforesaid subject, please note that I am having a RCOM no.93200 06954 (Relationship No.500001856615). I never see the bills which are received from RCOM and make the payment instantly without any delay and that too well before Due Date.

Surprisingly, I was just going through with my bills and found that I am being charged for VAS (Value Added Services) which I have never used. I am shocked with the same and provide you the details as under:

> Bill No.304311921312 (Period 27/04/2011 to 26/05/2011 = VAS Rs.198.00
> Bill No.304398457138 (Period 27/05/2011 to 26/06/2011 = VAS Rs.182.20
> Bill No.304489160847 (Period 27/06/2011 to 26/07/2011 = VAS Rs.130.00

The said charges billed to my account is completely wrong and not acceptable at all. I have never used any of your VAS and it seems that I have been billed inadvertently.

In this context, you are requested to reverse Rs.562.75 including Service Tax in my next billing cycle.

Hope you will do the needful.

Thanks & Regards
Devendra Jain
097699 06954

Dear Friend,
What can we do against RCOM, and the way it has continued to harass millions of people of India.
Anil Ambani companies are cheating people of India, RCOM is no different.

I have read a lot of Website Reviews against RCOM, Reliance Communications,
I have read so many Bad wished, “Bad duaiien” which Anil Ambani has received,

Kya karein…he is not changing, and so his companies continue to work on its goal of minting money from people and cheating citizens of India..

I think if any Political Party, comes out with Agenda, punishing compnies that harass people of India..
Then easily the party with agenda of putting Anil ambani behind the BARS will win the elections…


Anyways…these are extreme views, Please suggest what we should do?

Originally Posted by khurana76

Dear Friend,
What can we do against RCOM, and the way it has continued to harass millions of people of India.
Anil Ambani companies are cheating people of India, RCOM is no different.

I have read a lot of Website Reviews against RCOM, Reliance Communications,
I have read so many Bad wished, “Bad duaiien” which Anil Ambani has received,

Kya karein…he is not changing, and so his companies continue to work on its goal of minting money from people and cheating citizens of India..

I think if any Political Party, comes out with Agenda, punishing compnies that harass people of India..
Then easily the party with agenda of putting Anil ambani behind the BARS will win the elections…


Anyways…these are extreme views, Please suggest what we should do?

Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare