My subscriber number with Reliance is 9320092926 and I am using Reliance services since last 4 Years.

In the month of July, I got a call from Reliance Blackberry department stating a offer for activation of Reliance Blackberry pack of Rs. 299/- free of cost for a month.

And I was told that I will be called before completion of 1 month and asked whether I want to continue this plan or not.

Parallel to this I have applied for e-bill services for the same number, but I am not recieving any bills till date on my registered Email address (hdfcvandan@gmail.com).

Since I was not getting any bills, I was not aware of the charges of the same and was just paying the bills on trust.

But when in the last month I came to know about the charges for Blackberry services are added in my bill, I was shocked and checked the previous bills for July, August which were inclusive of the same charge.

I made a complaint several number of times to the Blackberry department on *363 & 198. After several days I got a call from Reliance and I was asked to pay my due bill for September and was told - Sir, your problem is solved and all your wrong charges will be adjusted in the next bill.

But again in this month Bill, the adjustment is not done and again I am charged Rs. 100 for Blackberry services. When I called on *363 for the same - the answer is - Sir, the charges as per our system are correct and cannot be waived off.

I want to ask - Why should I pay for the services which I have not used??

Request your intervention in this case for immediate solution.

Originally Posted by RCOMcare

Hi Vandan,

We tried to call you on your phone number but could not reach you as there was no response.

You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

Regards,

RCOMcare

Hi,

My number is on 24*7>

Thanks for your excellent services and customer support.

My outgoing services to 9320092926 have been stopped without informing and my complaint has not been addressed even after 3 months of followup.