On June 7th i recharge BSNL coupon online from HDFC site. Bank debited from my a/c but till service has not restore on BSNL mobile & not refund in my a/c. Pl. help this poor system of HDFC bank. I think "NO HOPE' for this country which can we really rely.

Originally Posted by Unregistered

On June 7th i recharge BSNL coupon online from HDFC site. Bank debited from my a/c but till service has not restore on BSNL mobile & not refund in my a/c. Pl. help this poor system of HDFC bank. I think "NO HOPE' for this country which can we really rely.

Dear customer,

To be able to investigate this matter further, we would need some more details from you: request you to write to us at talktous@hdfcbank.com with your account number and contact details, as well as the complaint id TTU00053724062010. Please also include your cellphone number, the date of the recharge and the reference transaction id (if you still have it). As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank