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Using the reliance gsm mobile service.

This is a discussion on Using the reliance gsm mobile service. within the Mobile Billing forums, part of the Telecom category; Hi , My name is ashok, using the reliance gsm mobile service. The problem is, whenever there is money in ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Using the reliance gsm mobile service.

    Hi ,

    My name is ashok, using the reliance gsm mobile service.

    The problem is, whenever there is money in the mobile, it is getting cut by reliance service
    without any notice..

    whenever I called up the customer care, they are not even giving the proper response..and saying some services are enabled and are disabled automatically, and they are saying sometimes will pay back the money and sometimes they are not giving anything..

    Its not a simple thing,,it about 35 to 45rs per day, which is very much for anybody..

    I want put my case against this company, I want to got extent on this case,
    if there are any lawyer please reply me.I can meet you personally to proceed the case..

    Please help anybody on this, I am ready with full set of proofs and calls I am making and paymount that was cut every time..There are many people with me with same problems.

    Regards,
    Ashok.
    ph:9014314144
    KPHB, hyderabad,

  2. #2
    Junior Member
    Join Date
    Dec 2011
    Posts
    3

    Default

    Quote Originally Posted by RCOMcare View Post
    Hi Ashok,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    Regards,

    RCOMcare
    Dear RComcare,

    Even i complained for the same reason and trying to contact you guys for over three days, so please solve my problem too. My balance was deducted for no reason and please do the necessary.

  3. #3
    Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Balance Deduction

    Mobile No: 7679999473
    Balance Deducted: Rs/- 12
    Reason Stated By Customer Care: Due to call 51234 at 5:36 as stated by
    the Customer Care Executive

    I, Joydip Chattoraj requesting you to
    solve my problem at the earliest.Because i never called at 51234,so
    there should be no reason to deduct my balance unnecessarily but
    customer care executive said me that i have dialed 51234 an talked for
    1 min:59 sec.
    I will be highly obliged if you pay your
    kind attention.

    Thanks
    Joydip Chattoraj

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