my number is 9833200014 i am using vodafone and i have been wrongly charged for sms. They have charged me Rs. 4300 and they de-activated my message scheme from half of the billing cycle without my permission and arent ready to give back the reversal. What should i do

Originally Posted by Unregistered

my number is 9833200014 i am using vodafone and i have been wrongly charged for sms. They have charged me Rs. 4300 and they de-activated my message scheme from half of the billing cycle without my permission and arent ready to give back the reversal. What should i do

Hello Sir/Madam,

Sorry for any inconvenience caused. We're looking into the matter and will get back to you within 48 hours to address the issue. Email us at vodafonecare.mum@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai