Respected Sir/Madam,
This is to inform you that I had a Vodafone post-paid number “9830045305″ which has been disconnected. When I enquired about the reason then I was told that my unbilled amount has exceeded my credit limit. My credit limit is Rs.1100 and my unbilled amount is nearly Rs.4000. And then I was told to make a payment of Rs.5000. But the unbilled amount even include the message and internet charges which will be discounted during bill generation and then my bill will be around Rs.500. So I m not suppose to make a payment before the discount is given but still I had made a payment of Rs.344 in advance and while taking the sim I had given Rs.300 as Security Deposit. Please look into this Matter AS SOON AS POSSIBLE.
I have written this to you with lots of hope and I request you to kindly look into this matter and resolve my problem.
Looking forward to your concern.
Sincerely,
Priyank Surana,
9830045305,
Kolkata,
West Bengal.

Hi Priyank,

Could you please share an alternate contact number here Vodafone India - Complaints - Requests - Enquires ? We'll look into the matter and get in touch with you at the earliest to address your concern.

Regards,
Vodafone Customer Care

My alternate Number is 9830076305.
Please look into the matter as soon as possible.
This is a simple error which has occurred but because of this u have suspended my number.
How can I continue using your operator?? How can I trust you now??

Hello Priyank,

We called on the alternate contact number, but no one answered. Please share a suitable time for us to get in touch with you and address the matter.

Kind Regards,
Vodafone Customer Care

I am sorry to say but there was no call received.
So please at least do not lie to your customer.
The number is "9830076305"
So please look into the problem.
No call was placed and its not possible for me to trust you because now you have started lying that you people tried to contact me.

Hello Priyank,

Thanks for your time on our call. Hope we were able to assist you with your concern. Email us at vodafonecare.kol@vodafone.com for any assistance in future, or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Kolkata