Dear Sir/ M'am
We are a Business Management Consultancy Firm, Name of Mastermind Training & Consultancy Services. We have Vodafone CUG Numbers (9099098191-9099098192-9099098193-9099098194-9099098195) Last month we Deposit Chq. Amount Rs. 3,230 on 24-Sep-2011 Evening at Our Nearest Vodafone Store at Ghod Dod Road, Surat, Gujrat. But Today 15-Sep-2011 till Date the Chq. was not Updated & Our Some CUG Numbers Out Going Calls is not working by Payment Issue. So, Please take some Action Again the company behavior. We Request for this problem minimum 3 times at vodafone store, we are first Request Before 15 Days Date on 01-Oct-2011. but they are not work on our Request. We are very harassment about it. We wait for Your Reply

Thank You.

Arshad Shaikh
---------------------------------------------------------------------------------------

Dear Sir/ M'am

I am Niraj kumar. We have Vodafone Mobile Numbers (09999686555) Last month we Deposit Chq. Amount Rs. 2850 on 17-Sep-2011(NET BANKING). But Today 16-OCT-2011 till Date the Payment was not Updated & Our Some Vodafone Mobile Numbers (09999686555) Out Going Calls is not working by Payment Issue. So, Please take some Action Again the company behavior. We Request for this problem minimum 20 times at Vodafone Customer care, we are first Request After 4 Days Date on 21-SEP-2011. but they are not work on our Request. We are very harassment about it. We wait for Your Reply

21.SEP.2011 to till dated every mail attached (ME & VODAFONE CONVERSATION ).......


Thank You.
Niraj kumar

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com,
vodafonecare.del@vodafone.com,
vodafonecaredel@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Sun, Oct 16, 2011 at 2:52 PM
subject Re: Updation of payment on Vodafone mobile number 9999686555


INDIANOIL CITIBANK TITANIUM CREDIT CARD (20).pdf
217K View Download

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com,
vodafonecare.del@vodafone.com,
vodafonecaredel@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Sun, Sep 25, 2011 at 8:18 PM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555

Mr yogesh,

This transition is credit card at this time i am not provide monthly statement for my credit card only provide a transaction confirmation its already attached my mail. Credit card not a bank statement (Go to bank request a bank statement and mail for you).

Credit card statement only monthly provide date of cycle, my cycle date is 13th to 12th every month.

Please verify the transaction confirmation statement, its a correct statement. I'll 6th time talk my citi bank customer care payment deducted (2850.00) Dated:-17th sep 2011 my account.

Regards,
Niraj kumar


from YOGESH KUKRETI Yogesh.Kukreti@vodafone.com
to niraj kumar <niraj.kumar01@gmail.com>
date Sat, Sep 24, 2011 at 4:45 PM
subject RE: Updation of payment on Vodafone mobile number 9999686555

Request you to please provide me the statement


from niraj kumar niraj.kumar01@gmail.com
to vodafonecaredel@vodafone.com,
vodafonecare.del@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com,
yogesh.kukreti@vodafone.com
date Sat, Sep 24, 2011 at 10:59 AM
subject Re: Updation of payment on Vodafone mobile number 9999686555

fyi.............

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com
date Sat, Sep 24, 2011 at 10:54 AM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555

Fyi........................

from niraj kumar niraj.kumar01@gmail.com
to vodafonecaredel@vodafone.com,
vodafonecare.del@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Fri, Sep 23, 2011 at 6:07 PM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555


To,
The manager- customer care
Vodafone India

With absolute disappointment i want to clear u that, the entire detail u asked me in the latest mail from your side, has been already provided to you at the early stage of this chain of conversation.
I am being harassed by you , despite making the complete payment asked by you for the payment cycle of August month.
I have already sent u the transaction details which i received from the Citi bank.You can see that transaction confirmation of citi bank in the trail mail.

Mode of payment- online through credit card of Citi Bank.
Payment Amount-Rs 2850.00
Date of payment-17-sept-2011
Transaction Id- 687017 (confirmation mail from Citi Bank for this transaction can be seen in the trail mails)

Now i want the call service to be activated and no more harassment.I hope you will treat this mail with complete seriousness and would not force me to abstain the relationship with you. If this mail remains unheeded and unresolved i would be left with little choice but to go to the Consumer court for further respite.

I hope you value the relationship and would do your best to correct the mistake from you side.

Regards ,
Niraj Kumar.


----- Forwarded Message -----
From: "CitiAlert.India@citicorp.com" <CitiAlert.India@citicorp.com>
To: MANU_MTR@YAHOO.COM
Sent: Saturday, September 17, 2011 11:20 AM
Subject: Transaction confirmation on your Citibank credit card

Dear Citibank Customer,

Rs 2,850.00 was spent on your Credit Card 5546XXXXXXXX3188 on 17-SEP-11 at VODAFONE-BILLDESK.

Hope this is in order. If not, please contact CitiPhone Banking at the earliest.


Assuring you of our best service at all times.

Warm Regards,
Manager - Customer Service



Did You know?

You can convert your Credit card transactions of 2500 or above into simple EMIs.



Check Eligibility by logging into Citibank Online







CITIBANK is a registered service mark of Citibank, N.A.

This is a system generated information and does not require any signature. If you observe any discrepancy, kindly inform us within 14 days of receiving this alert. Please do not reply to this message. This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately and do not disclose its contents to any other person nor copy or use it for any purpose. __________________________________________________ _____________________________________

from Vodafonecaredel (DEL-NE) vodafonecaredel@vodafone.com
to "niraj.kumar01@gmail.com" <niraj.kumar01@gmail.com>
date Fri, Sep 23, 2011 at 10:43 AM
subject Updation of payment on Vodafone mobile number 9999686555

Dear Mr. Kumar,

Thank you for writing to Vodafone regarding the updation of payment on your Vodafone mobile number 9999686555.

We sincerely regret the inconvenience caused to you.

We would like to inform you that as per our records, we have not received your payment towards the Vodafone bills. Hence, if you have made the payment we request you to kindly provide us with the following details so that we can check and update the payment made by you:

Mode of payment
Payment address
Payment Amount
Receipt number/Transaction ID with snapshot of the bank/ Credit Card statement (scanned copy )
Payment date

We assure you that as soon as we receive your confirmation as per the above, your concern will certainly be checked within 48 working hours.

Assuring you with best of our services and we value your association with us.

Happy to help,

Suman Yadav

Vodafone Care

Contact numbers
Customer Care: 111 or +91- 9811098110
Fax number: +91- 9811000009/9811098114
E-mail: corporatecare.del@vodafone.com
Website: Online Recharge|Prepaid, Postpaid Mobile Services|Callertunes|Vodafone India

From: niraj kumar [niraj.kumar01@gmail.com]
Sent: 21-Sep-2011 09:33
To: vodafonecare.del@vodafone.com
CC: corporatecare.del@vodafone.com,gaura...h@vodafone.com
Subject: please resolve my mobile no. +91-9999686555 (NIRAJ KUMAR)

Dear sir/mam,

I have made a payment on 17th sep 2011(SATURDAY) Time:- 11:00 AM of Rs. 2850(INR). After continuous follow-up with your customer care executive I have not got any satisfactory replay from your

customer care executive. I fail to understand why you are taking to much time my transition ID :- 687017 from my bank (CITI BANK) and I have taken conformation from my credit

card company they have conform me the transition has been made and money has been transfer to your merchandise.

This is a serious concern about your services and I am seriously looking for number portability.

There is disconnect among your executive someone said it will take 4 hour and anther executive from Punjabi bagh (W) retail outlet said it will take 48 hour.

This is last and final mail from my side kindly resolve it as as early as possible.


Thanking you,

Niraj Kumar
KG 3/75, third floor,
Vikaspuri, new delhi-110018.
MB:- +91-9999686555

Dear Sir/ M'am

I am Niraj kumar. I have Vodafone Mobile Number (09999686555) Last month I Deposit Amount Rs. 2850 on 17-Sep-2011(NET BANKING). But Today 16-OCT-2011 till Date the Payment was not Updated & My Vodafone Mobile Number (09999686555) Out Going Calls is not working by Payment Issue. So, Please take some Action Against the company's behavior. I Request for this problem minimum 20 times at Vodafone Customer care, I am Requesting After 4 Days Date on 21-SEP-2011. but they are not working on My Request. I am very much harassed about it. I am waiting for Your Reply.

21.SEP.2011 to till dated every mail attached (ME & VODAFONE CONVERSATION ).......


Thank You.
Niraj kumar

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com,
vodafonecare.del@vodafone.com,
vodafonecaredel@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Sun, Oct 16, 2011 at 2:52 PM
subject Re: Updation of payment on Vodafone mobile number 9999686555


INDIANOIL CITIBANK TITANIUM CREDIT CARD (20).pdf
217K View Download

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com,
vodafonecare.del@vodafone.com,
vodafonecaredel@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Sun, Sep 25, 2011 at 8:18 PM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555

Mr yogesh,

This transition is credit card at this time i am not provide monthly statement for my credit card only provide a transaction confirmation its already attached my mail. Credit card not a bank statement (Go to bank request a bank statement and mail for you).

Credit card statement only monthly provide date of cycle, my cycle date is 13th to 12th every month.

Please verify the transaction confirmation statement, its a correct statement. I'll 6th time talk my citi bank customer care payment deducted (2850.00) Dated:-17th sep 2011 my account.

Regards,
Niraj kumar


from YOGESH KUKRETI Yogesh.Kukreti@vodafone.com
to niraj kumar <niraj.kumar01@gmail.com>
date Sat, Sep 24, 2011 at 4:45 PM
subject RE: Updation of payment on Vodafone mobile number 9999686555

Request you to please provide me the statement


from niraj kumar niraj.kumar01@gmail.com
to vodafonecaredel@vodafone.com,
vodafonecare.del@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com,
yogesh.kukreti@vodafone.com
date Sat, Sep 24, 2011 at 10:59 AM
subject Re: Updation of payment on Vodafone mobile number 9999686555

fyi.............

from niraj kumar niraj.kumar01@gmail.com
to yogesh.kukreti@vodafone.com
date Sat, Sep 24, 2011 at 10:54 AM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555

Fyi........................

from niraj kumar niraj.kumar01@gmail.com
to vodafonecaredel@vodafone.com,
vodafonecare.del@vodafone.com,
corporatecare.del@vodafone.com,
niraj.kumar01@gmail.com,
niraj.kumar2@sc.com
date Fri, Sep 23, 2011 at 6:07 PM
subject Fwd: Updation of payment on Vodafone mobile number 9999686555


To,
The manager- customer care
Vodafone India

With absolute disappointment i want to clear u that, the entire detail u asked me in the latest mail from your side, has been already provided to you at the early stage of this chain of conversation.
I am being harassed by you , despite making the complete payment asked by you for the payment cycle of August month.
I have already sent u the transaction details which i received from the Citi bank.You can see that transaction confirmation of citi bank in the trail mail.

Mode of payment- online through credit card of Citi Bank.
Payment Amount-Rs 2850.00
Date of payment-17-sept-2011
Transaction Id- 687017 (confirmation mail from Citi Bank for this transaction can be seen in the trail mails)

Now i want the call service to be activated and no more harassment.I hope you will treat this mail with complete seriousness and would not force me to abstain the relationship with you. If this mail remains unheeded and unresolved i would be left with little choice but to go to the Consumer court for further respite.

I hope you value the relationship and would do your best to correct the mistake from you side.

Regards ,
Niraj Kumar.


----- Forwarded Message -----
From: "CitiAlert.India@citicorp.com" <CitiAlert.India@citicorp.com>
To: MANU_MTR@YAHOO.COM
Sent: Saturday, September 17, 2011 11:20 AM
Subject: Transaction confirmation on your Citibank credit card

Dear Citibank Customer,

Rs 2,850.00 was spent on your Credit Card 5546XXXXXXXX3188 on 17-SEP-11 at VODAFONE-BILLDESK.

Hope this is in order. If not, please contact CitiPhone Banking at the earliest.


Assuring you of our best service at all times.

Warm Regards,
Manager - Customer Service



Did You know?

You can convert your Credit card transactions of 2500 or above into simple EMIs.



Check Eligibility by logging into Citibank Online







CITIBANK is a registered service mark of Citibank, N.A.

This is a system generated information and does not require any signature. If you observe any discrepancy, kindly inform us within 14 days of receiving this alert. Please do not reply to this message. This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately and do not disclose its contents to any other person nor copy or use it for any purpose. __________________________________________________ _____________________________________

from Vodafonecaredel (DEL-NE) vodafonecaredel@vodafone.com
to "niraj.kumar01@gmail.com" <niraj.kumar01@gmail.com>
date Fri, Sep 23, 2011 at 10:43 AM
subject Updation of payment on Vodafone mobile number 9999686555

Dear Mr. Kumar,

Thank you for writing to Vodafone regarding the updation of payment on your Vodafone mobile number 9999686555.

We sincerely regret the inconvenience caused to you.

We would like to inform you that as per our records, we have not received your payment towards the Vodafone bills. Hence, if you have made the payment we request you to kindly provide us with the following details so that we can check and update the payment made by you:

Mode of payment
Payment address
Payment Amount
Receipt number/Transaction ID with snapshot of the bank/ Credit Card statement (scanned copy )
Payment date

We assure you that as soon as we receive your confirmation as per the above, your concern will certainly be checked within 48 working hours.

Assuring you with best of our services and we value your association with us.

Happy to help,

Suman Yadav

Vodafone Care

Contact numbers
Customer Care: 111 or +91- 9811098110
Fax number: +91- 9811000009/9811098114
E-mail: corporatecare.del@vodafone.com
Website: Online Recharge|Prepaid, Postpaid Mobile Services|Callertunes|Vodafone India

From: niraj kumar [niraj.kumar01@gmail.com]
Sent: 21-Sep-2011 09:33
To: vodafonecare.del@vodafone.com
CC: corporatecare.del@vodafone.com,gaura...h@vodafone.com
Subject: please resolve my mobile no. +91-9999686555 (NIRAJ KUMAR)

Dear sir/mam,

I have made a payment on 17th sep 2011(SATURDAY) Time:- 11:00 AM of Rs. 2850(INR). After continuous follow-up with your customer care executive I have not got any satisfactory replay from your

customer care executive. I fail to understand why you are taking to much time my transition ID :- 687017 from my bank (CITI BANK) and I have taken conformation from my credit

card company they have conform me the transition has been made and money has been transfer to your merchandise.

This is a serious concern about your services and I am seriously looking for number portability.

There is disconnect among your executive someone said it will take 4 hour and anther executive from Punjabi bagh (W) retail outlet said it will take 48 hour.

This is last and final mail from my side kindly resolve it as as early as possible.


Thanking you,

Niraj Kumar
KG 3/75, third floor,
Vikaspuri, new delhi-110018.
MB:- +91-9999686555