Respected Sir /Madam,
I the undersigned am using idea sim card since last 4-5 years, recently nearly 2 months back,I have migrated my card from post paid to prepaid. Before applying for this migration I had called the Idea call center to know how much shall the bill for Dubai call be after migration, b coz most of my calls r to Dubai. they asked me my present plan and according to that how much do I get charged. as it was 9 Rs 18 Ps , i informed them abt it. For this they replied that the same amt of will be charged later too.so I dared to migrate it.
But unfortunately later on I found the bill charged was 11Rs per call, when I asked the call center for clarification they r not ready to take the responsibility. I also have given them a written complaint through mail. yet without clarification.
every day nearly 2-3 calls i make to Dubai which where i am in a loss of nearly 9-10 rs everyday.which means nearly 300 Rs loss every month. which for me has b com affordable.
Please advice