I want to being to your notice the following matter with reagrds to my Airtel account which needs urgent attention.

I had put a request for my Airtel account (#15935623) termination on Aug 10th. That time I got a confirmation that account has been disabled and same will be terminated in 2-3 days. Below is what is being done by Airtel.

In September I got a bill for full month usage and upon calling customer care I got to know that someone by name Amit visited my place and convinced me to transfer the connection to Vikram/Vinod. In reality no-one from Airtel visited my place and I don' know any Vinod/Vikram. When I had put a request for account termination on Aug 10th and your SLA says that you are supposed to terminate
the line in a week then, why all of sudden on Sep 14th someone would plan to visit? Why line was not terminated by Aug 17th?

I also got to know that line has been shifted somewhere. It is illegal to transfer the line to someone without my consent . I' ve not signed any document agreeing to shifting of connection.

Since then I've been calling customer care since last 15 days (Request numbers 37714416, 37867582,398070,38117630, 38163880) with no luck of getting any resolution. Each time the request is closed in 2-3 says with bunch of lies. Your people go to extent to lying that they have called me and visited my place and convinced me to retain the connection. Actually, no one from Airtel has called me and visited me. I am not going to pay for any charges after Aug 11th.

Request you to please help me getting line terminated. This my last email and hope to have this line terminated. If this issue is not resolved then I would have no way but take legal course of action against Airtel for wrong doing and mental harrasment.

[QUOTE=Unregistered;30769]I want to being to your notice the following matter with reagrds to my Airtel account which needs urgent attention.

I had put a request for my Airtel account (#15935623) termination on Aug 10th. That time I got a confirmation that account has been disabled and same will be terminated in 2-3 days. Below is what is being done by Airtel.

In September I got a bill for full month usage and upon calling customer care I got to know that someone by name Amit visited my place and convinced me to transfer the connection to Vikram/Vinod. In reality no-one from Airtel visited my place and I don' know any Vinod/Vikram. When I had put a request for account termination on Aug 10th and your SLA says that you are supposed to terminate
the line in a week then, why all of sudden on Sep 14th someone would plan to visit? Why line was not terminated by Aug 17th?

I also got to know that line has been shifted somewhere. It is illegal to transfer the line to someone without my consent . I' ve not signed any document agreeing to shifting of connection.

Since then I've been calling customer care since last 15 days (Request numbers 37714416, 37867582,398070,38117630, 38163880) with no luck of getting any resolution. Each time the request is closed in 2-3 says with bunch of lies. Your people go to extent to lying that they have called me and visited my place and convinced me to retain the connection. Actually, no one from Airtel has called me and visited me. I am not going to pay for any charges after Aug 11th.

Request you to please help me getting line terminated. This my last email and hope to have this line terminated. This is harrasment.

I called customer care today and I got to know thay connection is retianed due to unknown issue. This is just ridiculos. Someone else is using the connection in my name and I cam getting calls for payment. Seems your backend person gave the conenction to his dear one as a free treat. I bet you guys have no authorization from me for connection trnafer and its illegal to do that. What scam Airtel backend people are running?

Is there any competent and genuine person works at Airtel or its all bunch of cheaters, liars and morons work at Airtel?

Airetl is doing illegal stuff and mentally harassing me with collection calls for the connection that is being used by someone else.

sir,mam
in our house airtel broadband connection work not properly..
the link break after some time 5 to 10 minute...

please check this
ur regard
anup sharma

Dear sir/mam
we at jamia nagar/sahin bagh new delhi 110025 are facing very much problem like no body coming to collect the documents of our clients those take connections from us (airtel).since last ten days .due to which we as well as airtel also losing customers.

Kindly take immideate steps to solve oyr problem .



Thnks
zafar communications
shahin bagh
jamia nagar
new delhi 110025

0 9891919155