Hi All,
I am airtel customer in gurgaon area for past 10 years, and i haven't switched to any other subscriber in this period. Earlier we had a incident where we had made a prior payment for the airtel bill was not reflected on there part, that issue take around 2 months to get rectified, and for present also we are facing this issue that one of the airtel payment done on 10 May has not been reflected on there system. in spite of doing several complaints and follow up, no action has been taken on this regard and recently when i call the airtel customer care they told me that no complaint has be made for bill payment. So, on that day i was on call with the airtel people for past 3 hours and then they routed my call to there escalation department but still no cation has been taken on this regard, there people give me routine call regarding bill not payed constantly and in spite of telling them to follow up with there customer support they give us attitude. i am a it consultant and i need constant internet connection as i have to work late nights from home but due to these people have already disconnected by internet connection i could not work, also they are one service provide who has a good wired internet connection in my area. My complain number are as below (209768181,48109730). Also i registered a complaint regarding modem not working and these people close the complaint saying engineer has already visited the site and when i call there customer case they simple hung up the call.

Thanks
Vineet Jain
9953107410

Dear Sir,

Yesterday I visited Samsung gallery. I reached there at about 6.35 pm. The shop was closed & locked. I asked the inside staff the timing of the shop. They said it is 10 am to 5 pm. I begged them to take mobile for service. But they were careless. I felt why did I bought Samsung mobile.

Now in mumbai the offices starts at 9.30 am and closes at about 5.30 pm. That means if anyone who is working class has problem in Samsung mobile then either he will have to apply Half day leave either in the morning or in the evening. Is it not a loss to working Class. If Samsung relaxes the timing of its Service stations to 7.00 pm then working class can go to Service station without applying 1/2 day leave. Samsung can look into this to improove it Service Image.

Shashank