On 3rd June 2010, I sent a request to close my landline and internet connection to Tata Indicom. There representative called me twice to confirm if I want to do it in mid-June. I sent about 4-5 requests to their nodal officer, appellate authority, and customer care but they still sending me bills for even the month of august and claiming that it is prpoer and I should pay the bill.

I have asked for refund of my July bill, to which they are saying that I have properly charged the august bill and I should pay it as well.


Tata Indicom Account No. 972057457

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom."

Dear Customer

Greetings from Tata Indicom!

We have confirmed from concerned team that an adjustment of Rs.1138/- has been provided to your account and your request regarding cancellation of your landline connection is under process. Our team is unable to contact you, hence, request you to kindly provide us your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

I sent my cell no. when I recieved a mail from you. I again got the bill for the month of august-september today.

Devajit Kalita
9986934000