I am really pleased with the Airtel Team this time, Despite the difficulties faced at carrying repairs at a Place like Leh they took active interest in solving my problem and have been kind enough to refund the subscription amount for the period when my services were disrupted. Please keep up the good work and win the customer's hearts and trust. I would especially like to place on record the help and support provided by Mr Shreyas who has been constantly in touch with me and ensured the resumption of my services.... Regards Sqn Ldr Sidharth Agarwal