I am Pramod from Jhunjhunu ,Rajasthan,registered Mob No-9414023337.
On 24th Oct-11 I requested to customer helpline for relocation my Airtel Digital TV. Got no response from the Airtel side after the complaint.
Again I have registered one more complaint for “No Signal” problem to customer helpline on 25th Oct-11 & got SMS that problem will be resolved by tomorrow, but no service engineer visited my home, not event called me .
Again I have registered one more complaint for “No Signal” problem to customer helpline on 26 th Oct-11 & got SMS that problem will be resolved by tomorrow, but the same case was this time also.
On 27th of Oct-11 Morning again I explained all issues to Senior Help Line he assured me that problem will be resolved today evening. But no one has come to attend the same.
Recently I spoke to Nodal Officer Rajasthan Ph. No. 01414411822 on 1st and 3rd Nov-11 & requested to resolve “No Signal” problem which we are facing since 24th Oct-11.He also assured that problem will be resolved tomorrow positively.i have waited till now for Airtel engineer or feedback from Airtel,no action has been taken till now. For such small thing i have already reached to so many peoples, Instead of getting service i got only harassment, negligence & a bad service experience which i would never forget. Please do something against it.
Please do the needful as I got assurance from every person I hope you will take action against it.
Thanks & regards,
Pramod




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