I am having airtel digital tv(HD) at my residence. Since past 1 month now my setup box is having issues-there is no audio output thru hdmi output. It's working fine in AV mode. I have also confirmed that this is the issue with setup box and not with my LCD. Airtel reps have visited and have installed various settop box all are having same problem. This is a serious Issue since it's been left unresolved by Airtel since 10 days now.I really don't have end date or assurance by Airtel with regards to this matter. This incident have shaken my confidence in Airtel Support SysteM.

My Airtel Digital Details as follows;
Customer Id -3005353498

Please let me know by when this Issue will be successfully resolved.

Since this issue is persisting with Airtel (I have escalated it to airtel Mumbai nodal officer too but there has been no action yet.)for so many days.I would like Airtel to provide me refund of the payment for nearly a month with this issue.also I don't know for how many more months I will have to wait. I will have to change the service if this is not addresed ASAP.I want a new set top box HD - I think that's the only way out for airtel if they intend to help me.I just can't tolerate any more trial n error test run with set top box and my money is being wasted because of complacency attitude from Airtel Reps.

Let me know how sooner new settop box HD and refund for my lost days can be made
Thanks and anticipating a quick action.

Regards,
Rasheel
Airtel Customer ID - 3005353498

Dude mr.ranga is nonsense...and of no use.I doubt he Ed ever reply!!!

Just no use of escalating in airtel dth. If you ****yze this forum has majority of airtel dth issues.
All idiots are running the show for Airtel Dth!!

I purchased an airtel HD connection of 11-10-2011. On the first day I observed that sound was skipping for a second or two every ten to fifteen minutes.. i complained with the local deal in Gandhinagar. They assured me that it might have been due to monsoon which just completed. everything will be OK with a spray of Flux spray. But nothing happened. then they changed the BOX twice. still the problem remained unsolved. Even after two months my problem remained unsolved.

My problem is with HDMI only. if I use AV, then there is no problem. I got my brand new Sony Bravia checked. but nothing was wrong with it

M. R. MALIK, Gandhinagar, Gujarat
Mob : 09978406308